About this role
Title: Site Supervisor
Status: Full Time
Salary Range: $50,000 to $60,000
Location: Oakridge Park
About the Role
We're looking for someone special to join the Alpine family—a service-oriented individual who genuinely cares about making our space feel like home for every guest. You'll play an important role in ensuring our space is clean, safe, and welcoming. If you are proactive, dependable, and thrive in a fast-paced setting where your care directly impacts the customer experience, we invite you to bring your passion to our team.
What You’ll Do
- Participate in the full employee lifecycle, including hiring, training, scheduling, supervision, and performance management of team members.
- Provide consistent coaching, constructive feedback, and recognition to foster a positive and high-performing culture.
- Ensure a high degree of employee engagement and retention through effective and strong leadership practices.
- Utilize management technology and applications (such as Dayforce, OrangeQC, and others) to efficiently lead and manage team operations.
- Ensure that performance and quality standards are consistently met, and that all customer or guest complaints are promptly and effectively addressed.
- Monitor and manage team scheduling to ensure scheduled hours align with actual hours worked and operational budget requirements
- Conduct regular, detailed inspections of all guest common areas to ensure consistent cleanliness and impeccable presentation.
- Accurately report facility maintenance issues and actively follow up to ensure timely resolution.
Who You Are
- Minimum 5+ years of professional experience in a supervisory or management role is required.
- Prior experience in high-standard service sectors such as hospitality (e.g., hotels, restaurants, malls, premium retail) is a distinct advantage.
- Required experience or knowledge in the Building Maintenance Service industry.
- Experience interpreting and managing staff under collective agreements is an asset.
- Exceptional verbal and written communication skills for effective interaction with clients and key stakeholders.
- Strong emotional intelligence and professional maturity required to manage complex team and client situations.
- Proven experience in developing and fostering positive, collaborative team environments.
- A proactive and effective problem-solver with the ability to swiftly address operational challenges.
- Highly organized with excellent attention to detail and a history of strong follow-through on commitments.
- Proficiency in utilizing essential workplace technology, including computers, phones, and the Microsoft Office suite.
- The ability to successfully pass a reliability clearance and criminal record check is mandatory.
Working Conditions:
The Operations Supervisor will require flexibility in shift times. Ability to obtain and maintain all required security clearances.
We offer:
- Base salary
- Benefits plan
- Training and leadership development opportunities
- Career growth and progression opportunities
About Alpine:
Alpine has grown to become one of Canada’s leading janitorial and building maintenance service providers to over 2000 distinct facilities across Canada. Our commitment to excellence and passion to serve sets us apart. With a history spanning over 40 years, Alpine has been at the forefront of various innovative industry approaches and concepts. Alpine’s brand promise of “Reflecting Excellence” distinguish it from others. We aspire to always be the best, by delivering on our promises, exceeding our client's and employee’s expectations.
Other facts
About Alpine Recruitment and Talent Attraction
About Us:
Alpine Building Maintenance is a proudly Canadian, minority-owned, and operated provider of premium facility cleaning and maintenance services. Founded in 1980, Alpine has been proudly serving building and facility managers for over 40 years. We are dedicated to delivering exceptional services and value. We firmly believe in the core values of hard work, dedication, quality workmanship, and open communication.
Our responsible and certified approach ensures that our client facility receives the utmost care. We implement cleaning practices accredited by esteemed organizations such as ISSA's CIMS GB, BOMA, BCCSA, ISO, CAMCS, and more. These certifications demonstrate our unwavering responsibility and expertise in the field.
At Alpine, we strive for excellence in everything we do.
Industries we serve:
Alpine serves a wide range of clients, including premier grocery brands, banks, global tech giants, government agencies, and property managers. Our cleaners work diligently day and night to ensure safe and welcoming Canadian workplaces. With expertise spanning diverse industries, from retail to government and private sectors, Alpine excels at providing top-notch services tailored to our clients' unique facility maintenance needs. We leverage our extensive network, operational knowledge, and logistics expertise to deliver high-value, bundled building services for our corporate customers.
What you'll do
- The Site Supervisor will oversee the full employee lifecycle, including hiring, training, and performance management. They will ensure cleanliness and safety in guest areas while addressing any customer complaints promptly.
Ready to join Alpine Recruitment and Talent Attraction?
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