About this role
Company Description
Skillbridge Academy is a forward-thinking organization dedicated to building strong professional foundations through structured support, efficiency, and people-centered operations. We believe that excellence begins at the front office, where organization, communication, and professionalism set the tone for everything we do. At Skillbridge Academy, we foster a collaborative environment that values growth, reliability, and long-term career development.
Job Description
Skillbridge Academy is seeking a dedicated and detail-oriented Customer Support Assistant to join our growing team in Nashville, TN. This role is ideal for individuals who are passionate about delivering exceptional service, maintaining clear communication, and supporting internal operations. The Customer Support Assistant will play a key role in ensuring a positive and professional experience for clients and stakeholders.
Responsibilities
Serve as a primary point of contact for customer inquiries and support requests
Provide accurate information regarding programs, services, and processes
Maintain organized records of interactions and follow-ups
Coordinate with internal departments to resolve issues efficiently
Ensure timely and professional communication across all channels
Support administrative tasks related to customer service operations
Qualifications
Strong verbal and written communication skills
High level of professionalism and attention to detail
Ability to manage multiple tasks in a fast-paced environment
Strong organizational and problem-solving abilities
Proficiency in basic computer systems and office software
Customer-focused mindset with a commitment to service excellence
Additional Information
Competitive salary ranging from $44,000 to $49,000 per year
Opportunities for professional growth and career advancement
Skill development through ongoing training and mentorship
Supportive and collaborative work environment
Stable full-time position with long-term potential
Other facts
About Alphabe Insight Inc
Welcome to Signal Tru Brand – where passion meets purpose, and creativity reigns supreme! We’re not your average PR and branding agency. We’re a dynamic team of storytellers, trendsetters, and problem solvers on a mission to revolutionize the way brands connect with their audience.
Our Story
Signal Tru Brand was born out of a shared vision – a vision to disrupt the status quo and redefine the art of storytelling in the ever-evolving world of PR and branding. Founded by a group of industry veterans with a penchant for innovation and a knack for thinking outside the box, we set out to create a company that not only delivers results but also sparks joy, ignites curiosity, and inspires change.
Our Philosophy
At Signal Tru Brand, we believe that behind every great brand is a great story waiting to be told. We’re firm believers in the power of authenticity, creativity, and strategic thinking to captivate hearts, minds, and imaginations. Whether it’s crafting compelling narratives, building meaningful relationships, or navigating the ever-changing media landscape, we’re committed to helping brands find their voice and stand out in a crowded marketplace.
What you'll do
- The Customer Support Assistant will serve as the primary point of contact for customer inquiries and support requests, ensuring a positive experience for clients. They will also coordinate with internal departments to resolve issues and maintain organized records of interactions.
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