About this role
Company Description
About Us
At Entertainment Travel Associates, we specialize in providing exceptional travel experiences tailored to our clients’ unique needs. Based in Tampa, FL, our team is dedicated to delivering seamless service, unforgettable journeys, and a commitment to excellence in the travel and entertainment industry. Join us and become part of a growing company where professionalism meets passion.
Job Description
Overview:
We are seeking a friendly Customer Support Agent to assist customers and provide service solutions. This entry-level role focuses on problem-solving and customer satisfaction.
Responsibilities:
Assist customers with service-related questions
Provide accurate and professional support
Resolve basic issues or escalate when needed
Maintain positive customer interactions
Support daily service operations
Qualifications
Strong communication and listening skills
Patient and customer-focused attitude
Team-oriented mindset
Entry-level applicants encouraged
Additional Information
Competitive salary ($47,000 – $50,000 per year)
Growth and professional development opportunities
Supportive and creative work environment
Exposure to high-level events and projects
Opportunity to grow within a dynamic and expanding company
Other facts
About Alphabe Insight Inc
Welcome to Signal Tru Brand – where passion meets purpose, and creativity reigns supreme! We’re not your average PR and branding agency. We’re a dynamic team of storytellers, trendsetters, and problem solvers on a mission to revolutionize the way brands connect with their audience.
Our Story
Signal Tru Brand was born out of a shared vision – a vision to disrupt the status quo and redefine the art of storytelling in the ever-evolving world of PR and branding. Founded by a group of industry veterans with a penchant for innovation and a knack for thinking outside the box, we set out to create a company that not only delivers results but also sparks joy, ignites curiosity, and inspires change.
Our Philosophy
At Signal Tru Brand, we believe that behind every great brand is a great story waiting to be told. We’re firm believers in the power of authenticity, creativity, and strategic thinking to captivate hearts, minds, and imaginations. Whether it’s crafting compelling narratives, building meaningful relationships, or navigating the ever-changing media landscape, we’re committed to helping brands find their voice and stand out in a crowded marketplace.
What you'll do
- The Customer Support Agent will assist customers with service-related questions, provide accurate and professional support, and resolve basic issues or escalate them when necessary. This role also involves maintaining positive customer interactions and supporting daily service operations.
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