About this role
Company Description
Park 6 Logistic is a growing logistics and warehousing company committed to efficiency, reliability, and operational excellence. We support our partners through streamlined supply chain solutions and a strong, team-driven work environment. At Park 6 Logistic, we value dedication, accountability, and the opportunity for every team member to grow alongside the company.
Job Description
We are seeking a dedicated and detail-oriented Customer Service Agent to join our team in Charlotte, NC. This role is essential in ensuring a seamless experience for our clients by providing accurate information, resolving inquiries, and supporting daily operational communication. The ideal candidate is professional, organized, and motivated to grow within a dynamic logistics environment.
Responsibilities
Serve as the primary point of contact for customer inquiries via phone, email, and internal systems
Provide timely and accurate information regarding orders, deliveries, and service requests
Resolve customer issues efficiently while maintaining a high level of professionalism
Coordinate with internal teams to ensure customer needs are met
Maintain accurate records and update customer information as needed
Support daily operations by ensuring clear and effective communication
Qualifications
Strong verbal and written communication skills
Professional and customer-focused mindset
Ability to multitask and prioritize in a fast-paced environment
Strong organizational and problem-solving abilities
Basic computer proficiency and ability to learn internal systems quickly
Reliability, attention to detail, and a proactive attitude
Additional Information
Competitive salary ($42,000 – $46,000 per year)
Opportunities for professional growth and internal advancement
Supportive and team-oriented work environment
Stable full-time position with long-term potential
Ongoing skill development and training opportunities
Other facts
About Alphabe Insight Inc
Welcome to Signal Tru Brand – where passion meets purpose, and creativity reigns supreme! We’re not your average PR and branding agency. We’re a dynamic team of storytellers, trendsetters, and problem solvers on a mission to revolutionize the way brands connect with their audience.
Our Story
Signal Tru Brand was born out of a shared vision – a vision to disrupt the status quo and redefine the art of storytelling in the ever-evolving world of PR and branding. Founded by a group of industry veterans with a penchant for innovation and a knack for thinking outside the box, we set out to create a company that not only delivers results but also sparks joy, ignites curiosity, and inspires change.
Our Philosophy
At Signal Tru Brand, we believe that behind every great brand is a great story waiting to be told. We’re firm believers in the power of authenticity, creativity, and strategic thinking to captivate hearts, minds, and imaginations. Whether it’s crafting compelling narratives, building meaningful relationships, or navigating the ever-changing media landscape, we’re committed to helping brands find their voice and stand out in a crowded marketplace.
What you'll do
- The Customer Service Agent serves as the primary point of contact for customer inquiries and resolves issues efficiently. They also coordinate with internal teams to ensure customer needs are met and maintain accurate records.
Ready to join Alphabe Insight Inc?
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