QA Manager – Legacy Applications

Location: United States (Remote or Hybrid)

Reports to: EVP, Legacy Applications   

Who We Are 

At Aptarro, we believe the best work happens when people feel valued, supported, and empowered to thrive!  Our culture is grounded in our A.R.R.O.W core values, which guide everything we do and keep us moving forward – together.  

 ✔Agile Mindset – We adapt and pivot with purpose.   

✔ Relentless Resourcefulness – We find solutions, no matter the challenge.  

✔ Raise Your Hand – We step up, own it, and contribute.   

✔ Only What Matters – We simplify and focus on what drives impact.  

✔ We Do Hard Things Together – We solve tough problems as a team.

We help healthcare providers get paid accurately and on time—without getting stuck in the complexity of billing, coding, and compliance. Our Revenue Cycle Management (RCM) solutions reduce denials, ensure compliance, and integrate seamlessly with EHRs, practice management, and hospital information systems—so providers can focus on what matters most: patient care.

We help our customers make right easy—every day.

What You’ll Do

The QA Manager – Legacy Applications owns quality strategy and execution for Aptarro’s Microsoft-based legacy application portfolio. This role is accountable for reducing defect escape rates from established 2025 baselines while expanding automation coverage, accelerating feedback loops, and applying AI-assisted quality techniques. Reporting to the EVP of Legacy Applications, this leader manages a globally distributed QA team and partners closely with Engineering, Product, Operations, Security, and Compliance to ensure revenue-critical systems meet high standards of reliability and regulatory compliance.

 • Own and continuously evolve QA strategy for revenue-generating legacy applications.
 • Drive measurable reduction in defect escape rates relative to 2025 baseline metrics.
 • Define, track, and report quality KPIs including escape rate, automation coverage, test effectiveness, and cycle time.
 • Implement risk-based testing strategies appropriate for complex, long-lived systems.
 • Lead, mentor, and develop a team of ~8 QA engineers across the U.S. and India.
 • Partner with Engineering Managers to embed quality leadership into sprint and release planning.
 • Expand and harden automated test suites across UI, API, integration, and regression layers.
 • Apply AI-driven techniques for test generation, prioritization, defect prediction, and root-cause analysis.
 • Integrate QA execution into Azure DevOps CI/CD pipelines and support Jira-based teams as needed.
 • Ensure QA practices support deployments across Azure public cloud, private cloud, and on‑prem environments.
 • Partner with Compliance, Security, and Operations to support audits and regulated releases.
 • Lead root-cause analysis for escaped defects and ensure corrective actions are implemented and tracked.

What You Bring

 • 8+ years of experience in software quality assurance, including 3+ years in a QA leadership or management role.
 • Deep experience with Microsoft-centric application stacks (.NET, SQL Server, Windows-based services, Azure).
 • Proven success reducing defect escape rates in complex or legacy enterprise systems.
 • Strong background in test automation and CI/CD integration, preferably using Azure DevOps.
 • Demonstrated experience piloting or applying AI-assisted QA or software delivery techniques.
 • Experience working in regulated environments, preferably healthcare.
 • Excellent analytical, communication, and executive-facing presentation skills.
 • Preferred: experience with physician revenue cycle software, PE-backed portfolios, hybrid cloud/on‑prem deployments, and using quality metrics to drive organizational     behavior change.

Equal Employment Opportunity:

Aptarro is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, religion, sex, age, national origin, disability, military status, genetic information, sexual orientation, marital status, domestic violence victim status or status as a protected veteran or any other federal, state or local protected class. class.