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Contracts Specialist III (Pipeline)
full-time•Montreal
About this role
Location: WAH Backoffice
Employment Type: Full Time
Reporting to: Deputy General Counsel-Commercial Transactions
ABOUT US
At Alorica, we only do one thing – make lives better, one interaction at a time. We’re a global leader in customer service and experience, serving the world’s biggest brands with tens of thousands of employees in hundreds of locations around the globe.
We're the largest minority-owned CX provider, delivering digital-first, people-centered experiences for some of the world's most respected brands. For over 25 years, we've been helping businesses solve their toughest customer experience challenges—and we do it better than anyone else.
As a Top Place to Work, we're serious about creating an environment where people show up as their genuine selves. Which means when you succeed, we all do.
HERE’S WHAT THE JOB REALLY LOOKS LIKE
The Contracts Team is a division of the Corporate Legal Department and is responsible for facilitating the overall contracting process, including review, drafting, negotiation, approval, execution and data management related to all client and procurement contracts and legal documents executed by the organization. The Specialist is integral to this process and performs or assists with the following essential job duties.
HOW YOU’LL MAKE AN IMPACT
Perform Initial review of contract requests and coordinate with internal contract requesters to ensure complete and accurate submission/documentation.
WHAT YOU’LL ACTUALLY DO
- Review contract documents to verify compliance with current standards or identify deviations and coordinate with designated subject matter expert to obtain input/approvals.
- Draft and/or revise, with legal oversight and approval, legal/contract documents such as MSAs, SOWs and amendments.
- Assist with client discussions, redlines and negotiations.
- Secure final leadership approvals and facilitates execution.
- Assist with population and maintenance of data repository.
- Perform other contract review and administration function.
- Assist with special contracts and/or legal team projects.
- Other duties, as assigned
What you'll do
- The Contracts Specialist III is responsible for facilitating the overall contracting process, including review, drafting, negotiation, and execution of contracts. This role involves coordinating with internal stakeholders and ensuring compliance with standards.
About Alorica
We’re passionate about creating customers for life by designing experiences that elevate your brand. As your full-service CX partner from strategy to execution, we blend proven performance, industry-leading expertise and the right technology that delivers real results and limitless possibilities. What makes us different: We don't just deliver customer experiences—we pioneer them. Bold enough to challenge convention, relentless in delivering results, connected through deep client relationships, and true to our values of integrity and authenticity. Our global reach includes 100,000 professionals across 17 countries, serving 250+ brands in 75+ languages. Ready to be part of a team that's curious, creative, connected, and committed? Check out our careers page: alorica.com/careers
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Frequently Asked Questions
What does a Contracts Specialist III (Pipeline) do at Alorica?
As a Contracts Specialist III (Pipeline) at Alorica, you will: the Contracts Specialist III is responsible for facilitating the overall contracting process, including review, drafting, negotiation, and execution of contracts. This role involves coordinating with internal stakeholders and ensuring compliance with standards..
Is the Contracts Specialist III (Pipeline) position at Alorica remote?
The Contracts Specialist III (Pipeline) position at Alorica is based in Montreal, Canada. Contact the company through Clera for specific work arrangement details.
How do I apply for the Contracts Specialist III (Pipeline) position at Alorica?
You can apply for the Contracts Specialist III (Pipeline) position at Aloricadirectly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process.