About this role
WHY JOIN ALO?
Mindful movement. It’s at the core of why we do what we do at ALO—it’s our calling. Because mindful movement in the studio leads to better living. It changes who yogis are off the mat, making their lives and their communities better. That’s the real meaning of studio-to-street: taking the consciousness from practice on the mat and putting it into practice in life.
OVERVIEW
We are seeking an energetic and reliable team member who is passionate about wellness, community, and creating a seamless guest experience. In this role, you will support both the studio and retail environments, ensuring that every interaction reflects the ALO standard for service, cleanliness, and brand integrity.
RESPONSIBILITIES
Guest Experience
- Be a welcoming presence for every guest, creating meaningful connections in the studio and in the retail space.
- Respond to inquiries in person or by phone regarding classes, schedules, studio policies, and retail offerings.
- Accurately manage client registrations, check-ins, and payments.
- Communicate guest needs and feedback to Studio Manager promptly.
- Uphold company standards and approach all situations with respect, empathy, and professionalism.
Studio Maintenance
- Maintain organization, cleanliness, and visual standards in studio and associated areas.
- Setup and reset studio spaces for classes including regular cleaning duties.
- Clean and organize mats, props, and supplies as needed.
Building Community
- Support sales of memberships, class packages, and retail products.
- Educate guests about ALO classes, workshops, and community offerings.
- Support the retail space as needed during class times and slower studio moments.
- Collaborate with the team to ensure smooth operations across studio and retail spaces.
QUALIFICATIONS
- Excellent communication and multitasking skills.
- Strong customer service or retail experience (wellness/fitness a plus)
- High attention to detail and commitment to maintaining a pristine, brand-aligned environment.
- Ability to thrive in a fast-paced, team-oriented setting.
- MindBody experience preferred.
- Aligns with and embodies ALO’s Guiding Principles
- Ability to stand and move for an entire shift
- Ability to lift, push, carry or otherwise move up to 50 pounds
- Ability to perform cleaning and restocking duties
- Seniority Level: Entry level
Part-Time non-exempt associates are expected to work up to 30 hours per week, based on the needs of the business, for a shift minimum of 4 hours. All employees without exception are expected to be able to work during the company’s Blackout period, from the week of American Thanksgiving (including Black Friday and Thanksgiving weekend) through the end of the holiday season (the 1st week of January).
JUST SOME OF THE PERKS
- Generous employee discount for Bella+Canvas, Alo Yoga, and free membership to Alo Moves, with access to hundreds of streaming fitness and yoga classes with top instructors
- Competitive medical, dental and vision plan options, and enhanced additional benefits such as free virtual access to mental health providers and new parent support for employees and dependents (Full-Time Employees)
- 401K with company matching (Full-Time Employees)
- Monthly Store Incentives
- Clothing Allowance
- Free yoga classes at any of our Sanctuaries
The Company’s Associate base pay range is $18.00 - $20.00/per hour in Washington D.C. Please also note, Associates are eligible to participate in the Company’s Monthly Store Incentive bonus program, which may result in bringing the total compensation to a higher range. Further, the range listed is just one component of the Company’s total rewards package for retail employees. Other rewards may include: clothing allowance, employee discount, 401K, competitive medical, dental, and vision plans, commuter benefits, Talkspace, and AloMoves.
Other facts
About ALO
We are ALO. We inspire mindful movement, wellness, and taking the consciousness of physical practice and meditation into the world - this is the real studio to street.
We make technologically advanced activewear, scientifically forward, clean beauty & wellness solutions, and igniting movement & mindfulness content to bring more mind-body wellness to the world.
Alo stands for Air, Land, Ocean. Behind everything we do is the intention to protect and respect our planet's resources with solar power and sweatshop-free, eco-aware production, our non profit has brought yoga and mindfulness to millions.
Alo is a feeling. We see a tomorrow where the pursuit of happiness starts with one intentional breath, where health is wealth and where joining together to lift each other up changes the vibration of the world.
What you'll do
- The Studio & Community Associate will create meaningful connections with guests and ensure a seamless guest experience in both the studio and retail spaces. Responsibilities include managing client registrations, maintaining cleanliness, and supporting sales of memberships and retail products.
Ready to join ALO?
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