Director, Web Technology Lead

Alnylam is the world’s leading RNA interference (RNAi) company, dedicated to transforming the lives of patients through innovative medicines. As we continue to expand our global footprint and digital presence, the role of enterprise web platforms is increasingly critical to how we communicate, engage, and operate worldwide.

The Director, Web Technology Lead will serve as the strategic and technical owner of Alnylam’s global web ecosystem. This leader will evaluate current‑state capabilities, define and drive a unified, scalable future‑state web platform strategy, and ensure our platforms meet the highest standards of performance, compliance, and user experience. This role will partner across Customer Experience & Innovation, IT Data Management and Security, Marketing, Medical Affairs, Legal, Privacy, and external agencies to build a world‑class ecosystem that supports corporate, brand, and regional web experiences.

Key Responsibilities

Web Platform Strategy & Architecture

• Conduct a comprehensive current‑state assessment of Alnylam’s global web technology stack (CMS, hosting, analytics, consent management, DAM, personalization, integrations, and related tools).
• Define and maintain a future‑state web platform strategy aligned to global scale, localization needs, performance expectations, and compliance requirements.
• Establish reference architectures, standards, and technical frameworks for corporate and brand sites across regions.
• Ensure alignment and interoperability with Alnylam enterprise platforms including CRM, CDP, Marketing Automation, Identity, and Analytics tools.

Global Scale & Operating Model

• Design and operationalize, in partnership with Customer Experience & Innovation, a scalable global operating model for web technology— balancing central governance with regional agility.
• Define roles, responsibilities, and working models across relevant cross-functional teams and agency partners.
• Develop standardized processes and reusable patterns for new site launches, upgrades, migrations, localization, and ongoing website operations.

Governance, Compliance & Risk Management

• Ensure all web platforms adhere to regulatory, privacy, and security standards (e.g., GxP, GDPR, HIPAA, cookie/consent frameworks).
• Lead governance for web change management, release planning, validation approaches, documentation standards, and operational controls.
• Conduct technology risk assessments and guide remediation activities across the ecosystem.

Delivery & Operations

• Oversee enterprise web platform operations, including uptime, availability, site performance, incident response, and SLA adherence.
• Build and manage KPIs for platform health, delivery velocity, quality, cost efficiency, and business value realization.
• Lead modernization initiatives including CMS/platform upgrades, architectural transitions, and remediation of legacy systems.

Vendor & Partner Management

• Manage relationships with CMS providers, hosting platforms, system integrators, and digital agencies.
• Oversee RFPs, vendor selection, contract negotiations, and performance management.
• Ensure third‑party partners follow architectural principles, security requirements, and Alnylam’s delivery expectations.

Leadership & Stakeholder Engagement

• Serve as a trusted advisor to senior leaders across Technology, Commercial, Corporate Communications, and regional teams.
• Communicate complex technical concepts in a clear, accessible manner tailored to non‑technical audiences.
• Provide leadership to matrixed teams supporting web platforms.

Qualifications

Required

• 10+ years of experience in web technology, digital platforms, or enterprise digital solutions, with increasing leadership responsibility.
• Demonstrated success leading global web platforms within regulated industries (pharma/biotech, healthcare, medical devices, or similarly regulated).
• Deep expertise with modern CMS platforms (e.g., Acquia/Drupal, Sitecore, AEM).
• Experience with:
• Cloud hosting (AWS, Azure), CDN, security, and web infrastructure
• Web analytics, tag management, and performance measurement
• Consent/privacy management tools
• DAM integrations and content workflows
• Strong understanding of GxP, validation methodologies, security frameworks, and privacy regulations for web ecosystems.
• Proven ability to define current state, architect future state, and execute transformation roadmaps.

Preferred

• Experience scaling web platforms in a mid‑size or high‑growth organization.
• Familiarity with headless, composable, or API‑driven architectures.
• Hands‑on experience integrating web platforms with CRM, CDP, marketing automation, and personalization systems.
• Background in agile or product‑oriented delivery models.
• Bachelor’s degree required; advanced degree preferred.

Key Competencies

• Strategic thinking & enterprise architecture leadership
• Global operating model design & execution
• Regulatory, compliance, and risk management fluency
• Vendor, budget, and performance management
• Executive‑ready communication and influence
• Pragmatic, hands‑on problem solving and ability to roll up your sleeves
• Ability to operate in a fast‑paced, growing, patient‑focused organization
• Location: Cambridge, MA (Hybrid role; 3 days/week onsite)

#LI-LN1 

About Alnylam: Alnylam Pharmaceuticals (Nasdaq: ALNY) has led the translation of RNA interference (RNAi) into a whole new class of innovative medicines with the potential to transform the lives of people afflicted with rare and more prevalent diseases. Based on Nobel Prize-winning science, RNAi therapeutics represent a powerful, clinically validated approach to treating diseases at their genetic source by “interfering” with mRNA that cause or contribute to disease. Since our founding in 2002, Alnylam has led the RNAi Revolution and continues to turn scientific possibility into reality.

Our culture: Our people-first culture is guided by our core values: fiercely innovative, open culture, purposeful urgency, passion for excellence, and commitment to people, and these values influence how we work and the business decisions we make. Thanks to feedback from our employees over the years, we’ve been fortunate to be named a top employer around the world. Alnylam is extremely proud to have been recognized as one of Science Magazine’s Top Biopharma Employers, one of America's Most Responsible Companies for 2024 by Newsweek, a Fast Company Best Workplace for Innovators, and a Great Place to Work in Canada, France, Italy, Spain, Switzerland, and UK – among others.

At Alnylam, we commit to an inclusive recruitment process and equal employment opportunity. We are dedicated to building an environment where employees can feel that they belong, can bring their authentic selves to work, and achieve to their full potential. By empowering employees to embrace their unique differences at work, our business grows stronger with advanced and original thinking, allowing us to bring groundbreaking medicines to patients.