Training Lead

TRAINING LEAD

JOB DESCRIPTION

Position Summary

Under the direction of the Director of Human Resources, the Training Lead is responsible for developing, implementing, and overseeing comprehensive training programs that support Allied Fire Protection’s mission, regulatory compliance, and professional development within the fire and life safety industry. This role ensures that all team members receive the knowledge and skills required to perform their duties safely, effectively, and in alignment with industry standards and organizational goals.

Job Responsibilities include but are not limited to: 

• Design, develop, and lead the implementation of engaging, results-oriented training programs, curricula, and materials (e.g., instructor-led training, e-learning modules, hands-on simulations, technical manuals, job aids).
• Focus content on core fire & life safety disciplines, including:
  • Technical Training: Fire alarms, sprinklers, fire suppression systems and fire extinguishers
  • Regulatory Compliance: Codes, standards, and regulations (e.g., NFPA, local AHJ requirements, OSHA)
  • Industry Certifications: NICET; manufacturer specific
  • Soft Skills: Customer Service, Leadership, etc. 
• Manage AFP Learning Management System (LMS) and ensure all training records are accurately maintained for compliance and auditing purposes
• Manage Rotational Development Program to include the Allied Experience, full-time rotation, and summer internship program.
• Collaborate with Design team on the Design training program, to include Design-specific path, Design rotation within the RDP, and annual onsite design training. 
• Training Delivery & Management
  • Conduct needs assessments to identify skill gaps, compliance requirements, and opportunities to enhance employee capabilities.
  • Schedule, coordinate, and lead internal and external training sessions for all employee levels
  • Establish and maintain a system for the certification and ongoing competency evaluation of field personnel
  • Manage the training budget, resources, and external vendor/contractor relationships
• Quality & Continuous Improvement
  • Develop and implement metrics to measure the effectiveness of training programs (e.g., test scores, on-the-job performance, reduction in errors/incidents)
  • Stay current with industry best practices, new technologies in fire and life safety, and changes to regulatory codes and standards
  • Solicit and incorporate feedback from participants, managers, and regulatory bodies to continuously improve training offerings

Knowledge:

• Bachelor’s Degree in Education, Human Resources, Business Administration, or related field; or an equivalent combination of education and experience
• Professional in Human Resources (PHR) or SHRM-CP certification preferred

Work Experience: 

• Minimum of 8 years of progressive experience in training design, development, and management
• Minimum of 2 years of training leadership experience
• Minimum of 2 years of experience in construction; fire & life safety experience is a plus

Skills and Competencies:

• Excellent written, verbal and presentation skills
• Detail oriented with excellent organization skills
• Proficient in working with Microsoft Office Products 
• Familiarity with industry best practices and standards
• Ability to translate complex problems and concepts in training
• Tactful, diplomatic, confidential and the highest level of integrity. 
• Strong leadership with demonstrated skills and ability to coach and develop others. 
• Demonstrate the ability to operate effectively in an independent manner, using independent judgment and an understanding of strategic and tactical business needs.
• Proven work experience as a Training Coordinator, trainer, training Facilitator or similar role.
• Hands-on experience coordinating multiple training events in a corporate setting.
• Adequate knowledge of learning management systems and web delivery tools
• Proven ability to complete full training cycle (assess needs, plan, develop, coordinate, monitor and evaluate)
• Familiarity with traditional and modern job training methods and techniques
• Experience with e-learning platforms
• Advanced organizational skills with the ability to handle multiple assignments
• Strong communication skills