About this role
IMPORTANT: Please ensure that relevant AI-related skills are included in appropriate external job postings and coordinate this in advance with your hiring manager. Be aware that the percentage of externally posted jobs featuring AI skills is monitored (KPI “Job Posting AI-Readiness”) and is included in regular OE reports as part of Allianz’s workforce transformation. If you have any questions, please contact your Head of Recruiting/Talent Acquisition.
AI-related skills/terms relevant for all roles (examples):
- (Generative) Artificial Intelligence or GenAI or AI
- Data Analysis
- (Microsoft) Copilot
- ChatGPT
AI-related skills/terms relevant for all Data/Tech roles (examples):
- Python
- TensorFlow
- PyTorch
- Language modeling
- Natural Language Processing (NLP)
- Machine Learning
[please translate into your local language]
84800 | Customer Services & Claims | Professional | Non-Executive | Allianz Partners | Full-Time | Permanent
Other facts
About Allianz Insurance
Allianz Services is proud to serve and be part of Allianz Group, one of the world's leading insurers and asset managers. Our strong global footprint, with more than 8000 employees located across ten countries and four continents, enables us to unlock the full potential towards driving superior client experience within Allianz Group.
At Allianz Services, we have a strong specialization in core insurance operations, shared services, business analytics, engineering, and management consulting. Our people are what matter most, rooted in our values, and we strive to continuously evolve, improve, and create a superior client experience while contributing successfully to the transformation of Allianz. Caring actively for the environment, for people, and for our customers is what makes us a great place to work and together we are shaping a better and more caring tomorrow.
Corporate Disclosures / Pflichtangaben: https://www.allianz.com/Allianz-TechnologySE/en
Allianz Data Privacy Statement: https://www.allianz.com/en_GB/privacy-statement.html
Allianz Careers Data Privacy Statement: https://careers.allianz.com/en_EN/footer/data-privacy.html
LinkedIn Privacy Policy: https://www.linkedin.com/legal/privacy-policy
LinkedIn General Terms: https://www.linkedin.com/legal/user-agreement
What you'll do
- The Call Center Agent will be responsible for handling customer inquiries and claims. They will also need to incorporate relevant AI-related skills into their work.
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