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Full-Time Customer Service Expert (Paid Training)!
full-time•Toronto
About this role
Now is a great time to join AllianceOne! As a subsidiary of Teleperformance, AllianceOne provides employees the opportunity to be part of a global leader in contact center management, with the benefit of capitalizing on the global presence the company has built throughout the years. Teleperformance creates more value by providing a better customer experience.
Job Description:
Now Hiring - Customer Service – Call Centre Health Care Support
We are AllianceOne, a division of the largest BPO expert team in the market with a wide range of contact center solutions, technology, and the highest security standards.
We are here to welcome, listen, engage, resolve and amaze. We care deeply about our clients and their customers, allowing us to transform passion into excellence.
We are currently hiring call center/customer care experts to connect with people to solve account issues, working to provide a solution that will work for both the consumer and the organizations we serve.
We value our call center professionals by providing a competitive base hourly rate and excellent commission structure along with paid training provided to set you up for success!
PAY: $17.60/hour
HOURS: 37.5 hours per week (Monday-Friday, Must be available for any shift between 8:00am – 7:30pm) No weekends!
Opportunity to earn extra money by working Canadian holidays!
LOCATION: We are conveniently located at Yonge & Eglinton!
Address: 75 Eglinton Ave E, Toronto, ON M4P 3A4
Qualifications
· Prior customer service experience (call center experience is a plus)
· Professional verbal communication skills
· Outstanding attendance & work ethic
· Strong ability to navigate multiple systems while speaking with customers
· Must be self-motivated
· Problem solving and critical thinking
· Must be proficient in time management
· Negotiation skills
· Goal oriented
· Good typing/keyboarding skills
· Ability and openness to work professionally with a diverse customer base
· Works well in team setting
· A criminal background check is required
#ZRPSG
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
AllianceOne is an equal opportunity employer. Our organizational values stress the importance of diversity, fairness, and trust. We will accommodate candidates in accordance with the Ontario Human Rights Code for all employment activities, including the recruitment process.
AllianceOne Ltd is committed to accommodating persons with disabilities throughout both external and internal recruiting activities. Applicants requesting accommodation will be consulted about their needs and appropriate accommodation will be provided.
Questions?
- Please review our privacy notice available at the following www.allianceoneinc.com/careers
- For additional information on AllianceOne visit our website at www.allianceoneinc.com
What you'll do
- The role involves connecting with people to solve account issues within a call center environment, working to provide solutions beneficial to both the consumer and the organizations served. Experts will be engaged in welcoming, listening, resolving, and amazing customers while handling healthcare support inquiries.
About AllianceOne
AllianceOne offers the financial strength, imagination, technological sophistication, and a work ethic that is the envy of our industry. We define our services in terms of your goals. Our success is measured by your satisfaction.
As one of the leading accounts receivable providers today, we offer a complete range of collection and contact center solutions designed to meet our clients diverse needs. The realities of managing debt has become increasingly more sophisticated due to declining contact rates and increased account handling requirements. With a robust compliance management system and a tenured operational team, we know how to connect with consumers in payment jeopardy, minimize conflict, and bring the situation to a resolution.
Ready to join AllianceOne?
Take the next step in your career journey
Frequently Asked Questions
What does a Full-Time Customer Service Expert (Paid Training)! do at AllianceOne?
As a Full-Time Customer Service Expert (Paid Training)! at AllianceOne, you will: the role involves connecting with people to solve account issues within a call center environment, working to provide solutions beneficial to both the consumer and the organizations served. Experts will be engaged in welcoming, listening, resolving, and amazing customers while handling healthcare support inquiries..
Is the Full-Time Customer Service Expert (Paid Training)! position at AllianceOne remote?
The Full-Time Customer Service Expert (Paid Training)! position at AllianceOne is based in Toronto, Canada. Contact the company through Clera for specific work arrangement details.
How do I apply for the Full-Time Customer Service Expert (Paid Training)! position at AllianceOne?
You can apply for the Full-Time Customer Service Expert (Paid Training)! position at AllianceOnedirectly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process.