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Agent- TP US Rehire Applicants Only
full-time•Port St. Lucie, Washington, Kansas, Oklahoma, Utah
About this role
Now is a great time to join AllianceOne! As a subsidiary of Teleperformance, AllianceOne provides employees the opportunity to be part of a global leader in contact center management, with the benefit of capitalizing on the global presence the company has built throughout the years. Teleperformance creates more value by providing a better customer experience.
Job Description:
Job Opening: Customer Service Agent
We offer an inclusive working environment, endless advancement opportunities and excellent benefits...We just recently earned "Great Place to Work" again!
We are currently hiring for professional customer service experts with excellent communication skills. In this role, you will be receiving incoming calls from patients, solving account issues and negotiating solutions. Your responsibility will consist of helping your patient with their best options for payment and assisting them with transactions. We are looking for candidates with the ability to problem solve creatively, while following client and company guidelines and providing accurate information to their customers.
QUALIFICATIONS:
- Prior customer service experience (call center experience is a plus!)
- Bilingual in Spanish and English preferred
- Excellent verbal communication skills with a professional phone presence
- Strong desire to achieve goals
- Basic computer knowledge/skills; ability to multitask when talking and typing at the same time
- Ability and openness to work with a diverse customer base
- Works well in team settings
40 hours per week (Monday through Saturday, shifts ranging between 8 am-1am)
BENEFITS: Our comprehensive benefits include, but are not limited to: Health Insurance (Medical/Dental/Vision), HSA/FSA plans, Generous Paid Time Off package, EAP, 401k after 90 days and much more!
You will be eligible for Health benefits on the first of the month following your hire date, or coincident to your hire date if you were hired on the first of the month.
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
AllianceOne is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. AllianceOne is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation please email us at [email protected].
Questions?
- Please review our privacy notice available at the following www.allianceoneinc.com/careers
- For additional information on AllianceOne visit our website at www.allianceoneinc.com
What you'll do
- As a Customer Service Agent, you will receive incoming calls from patients, solve account issues, and negotiate solutions. Your role will involve helping patients with payment options and assisting them with transactions.
About AllianceOne
AllianceOne offers the financial strength, imagination, technological sophistication, and a work ethic that is the envy of our industry. We define our services in terms of your goals. Our success is measured by your satisfaction.
As one of the leading accounts receivable providers today, we offer a complete range of collection and contact center solutions designed to meet our clients diverse needs. The realities of managing debt has become increasingly more sophisticated due to declining contact rates and increased account handling requirements. With a robust compliance management system and a tenured operational team, we know how to connect with consumers in payment jeopardy, minimize conflict, and bring the situation to a resolution.
Ready to join AllianceOne?
Take the next step in your career journey
Frequently Asked Questions
What does a Agent- TP US Rehire Applicants Only do at AllianceOne?
As a Agent- TP US Rehire Applicants Only at AllianceOne, you will: as a Customer Service Agent, you will receive incoming calls from patients, solve account issues, and negotiate solutions. Your role will involve helping patients with payment options and assisting them with transactions..
Is the Agent- TP US Rehire Applicants Only position at AllianceOne remote?
The Agent- TP US Rehire Applicants Only position at AllianceOne is based in Port St. Lucie, Florida, United States and Washington, District of Columbia, United States. Contact the company through Clera for specific work arrangement details.
How do I apply for the Agent- TP US Rehire Applicants Only position at AllianceOne?
You can apply for the Agent- TP US Rehire Applicants Only position at AllianceOnedirectly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process.