About this role
Company Description
Stonecliff Animal Clinic of New Hampshire is a multi-doctor, full-service general practice providing the highest quality veterinary medicine since 1990. We are the sister hospital to Dr. Dan Kelly’s Stonecliff Veterinary Surgical Center. Our brand-new facility offers top notch services including preventative care, wellness care, routine and complex surgery, ultrasound, dental and behavioral case management, and so much more!
We pride ourself on being an AAHA accredited hospital, USDA accredited hospital, AND part of the American Association of Feline Practitioners. Our goal is to provide the best veterinary medical care in the northeast with state-of-the-art equipment, the most knowledgeable staff, and a genuine love for our patients and their companions. We are committed to educating our clients with the most up-to-date information so that they can make informed choices about their pets’ health and lifestyle so that they can live happy, healthy lives for years to come.
We are growing and looking to add more colleagues that are passionate about client care to our team! We love to welcome new teammates and we also love teaching- so you'll fit right in whether you're a multi-year veteran or brand new to vet med!
Our hours of operation are:
- Monday - Wednesday: 7:30AM - 7:00PM
- Thursday - Saturday: 7:30AM - 5:00PM
- We are closed on Sundays
To learn more about us click the link: https://stonecliffacnh.com/
Job Description
Job duties include, but are not limited to:
Maintain the visual appeal or the hospital reception area, greet and welcome clients and patients, answer questions and triage client concerns, answer calls or emails and direct to the appropriate party for resolution, schedule appointments to maximize efficiency and daily flow, check in and check out clients and process payments. Our receptionists offer friendly emotional support in a compassionate and discreet manner during times of need to our clients and must be comfortable with various medical outcomes.
Must be able to withstand unpleasant odors and noises. May be exposed to bites, scratches, animal waste and potentially contagious diseases.
Whether you’re looking to just be a master of your role or trying to grow into that next career move, you’ll have opportunities through a variety of virtual and hands on, interactive training and continuing development.
Qualifications
We’re looking for:
- Experienced Receptionist with a minimum of 1-year veterinary experience preferred
- Compassionate, Calm, Team Player, Multi-Tasker and Strong Communicator
- Highly organized and possess computer skills
- Self-starter with the desire to continue to advance your knowledge and skillset.
Additional Information
We offer our staff:
- Comprehensive Benefits (health, dental, vision, liability, 401k & 401K matching program, life & supplemental insurance, HSA, & FSA)
- Employee Assistance Program
- Paid Vacation and Sick Time for ALL Employees
- Paid Bereavement Program
- Paid Parental Leave Program
- Competitive Compensation
- Scrub Allowance and Employee Personal Pet Discounts
- Tuition Assistance Program
- Access to a CVA/CVT/CVPM Partnership through Penn Foster
- Career Development Opportunities
- Referral Bonus Program for most positions!
- Additional Benefits May Also Be Available (i.e. Holiday Pay, Bonuses, etc.)
Hiring eligibility may be contingent to a candidate authorizing and completing a satisfactory background check.
*Note – some benefits may only be available to or vary slightly for full time employment status vs part time status.
For additional details including our full equal opportunity statement, texting/outreach communication authorization, physical requirements of the job and more, please visit: https://allianceanimal.com/additionaljobdescriptiondetails/
Other facts
About Alliance Animal Health
At Alliance Animal Health, we’re proud to be home to 225+ veterinary practices across the U.S., and we believe that the best medicine and the best culture start at the local level. That’s why we prioritize medical autonomy and support our veterinarians in making the decisions that matter most for your patients and your community.
When a practice joins our network, the identity and leadership are maintained. Our role is to be a true partner, offering dedicated support in areas like recruitment, marketing, finance, and operations, so our veterinarians can stay focused on what they do best: caring for their patients.
Whether you're just getting started in your career, growing in a central support role, or planning for practice ownership, we’re here with personalized pathways and a team that’s behind you the whole way.
Our mission is simple: support those made to heal and care for animals while creating a place where veterinary professionals thrive. We build everything on a foundation of our core values: Passion, Engagement, Trust, and Service, a commitment that earned us a spot on Inc.’s Best Workplaces 2025. We’re proud to share that recognition with every member of our team.
What you'll do
- The Veterinary Receptionist is responsible for maintaining the reception area's visual appeal, greeting clients and patients, answering questions, triaging concerns, scheduling appointments, and processing payments. They provide emotional support to clients during difficult times and must be comfortable with various medical outcomes.
Ready to join Alliance Animal Health?
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