Telesales Operative - Northampton Parts Plus
full-time•Northampton
About this role
<p>Allen Motor Group are currently looking to employ a Telesales Operative for our Parts Plus Centre in Northampton, to be responsible for building and maintaining strong relationships with new and existing customers, whilst achieving allocated sales targets. The position is offered on a full-time permanent basis, <strong>Monday – Friday with 1 in 2 Saturday AM’s, with a basic salary of £30,750 and an OTE of £33,750</strong> reporting to the Centre Manager.</p><p> </p><p><strong>Why Allen Motor Group?</strong></p><p>In addition to a highly attractive basic salary and on target earnings, we also offer a range of other benefits including:</p><p><span>· </span>30 days holiday including bank holidays, plus additional holiday entitlement which increases with length of service</p><p><span>· </span>Fantastic discounts on MOT’s, services and parts</p><p><span>· </span>Life assurance benefit, at no cost to yourself</p><p><span>· </span>Up to £1,000 refer a friend scheme</p><p><span>· </span>Full training and support to develop and progress your career with Allen Motor Group</p><p> </p><p><strong>Do I need experience?</strong></p><p>No! Whilst we welcome applications from experienced sales executives, we understand that everyone started without experience, so we relish applications from people looking to begin their career with us. The key attributes and skills we look for in candidates are:</p><p><span>ü </span>Previous selling and influencing skills</p><p><span>ü </span>An ability to follow procedures, policies, and instructions.</p><p><span>ü </span>A passion for providing first class customer service</p><p><span>ü </span>Fantastic communication skills</p><p> </p><p><strong>Key Duties and Responsibilities</strong></p><p>As a Telesales Operative you will be responsible for and not limited to:</p><p><span>· </span>Processing the required number of incoming and outgoing calls per day to achieve set KPI’s</p><p><span>· </span>Accurately identifying parts to meet the customer sales requirement</p><p><span>· </span>Ensuring the proper and accurate usage of all systems to search and order parts</p><p><span>· </span>Providing the highest level of customer service at all times</p><p><span>· </span>Ensuring all Parts Plus policies and procedures are followed</p><p> </p><p><span>At Allen Motor Group, we drive an inclusive workplace, respecting and encouraging applications from every background. Join our team, where every person matters.</span></p><p><strong>To be considered for this opportunity, please do apply now</strong></p>
What you'll do
- The Telesales Operative will be responsible for processing incoming and outgoing calls daily to meet Key Performance Indicators, accurately identifying parts to fulfill customer requirements, and ensuring the proper use of all systems for searching and ordering parts. They must also provide the highest level of customer service while adhering to all Parts Plus policies and procedures.
About Allen Motor Group
Allen Motor Group is one of the UK's leading & longest-established dealer groups, comprising Allen Ford, Essex Ford, SMC Ford, Kia dealerships (Bath, Brentwood, Milton Keynes, Rayleigh & Solihull), Kia PBV dealerships (Gillingham, Milton Keynes & Nuneaton), Chery dealerships (Kettering, Milton Keynes & Romford), OMODA | JAECOO dealerships (Coventry, Northampton & Rayleigh), and MAXUS dealerships (Northampton, Slough, Swindon & Warwick). We've been supporting British motorists since 1912.
We do much more than sell New and Used Cars and Commercial Vehicles. We have fully equipped workshops at every site which are manned by fully trained, qualified technicians.
We also have a large, insurance-approved bodyshop with the ability to repair any make of car or van to manufacturers' standards.
We are Motability Premier dealers with fully trained Sales and Service Advisors at every site. As one of the biggest Motability dealers in the country, we work hard at maintaining high standards of advice and customer service.
In addition to this, we are one of the country's largest Privilege dealers – selling thousands of cars at special prices to Ford, Jaguar, Land Rover and Aston Martin employees and their relatives.
We strive never to be beaten on price for sales, service or parts. Discover more at www.allenmotorgroup.co.uk
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Frequently Asked Questions
What does a Telesales Operative - Northampton Parts Plus do at Allen Motor Group?
As a Telesales Operative - Northampton Parts Plus at Allen Motor Group, you will: the Telesales Operative will be responsible for processing incoming and outgoing calls daily to meet Key Performance Indicators, accurately identifying parts to fulfill customer requirements, and ensuring the proper use of all systems for searching and ordering parts. They must also provide the highest level of customer service while adhering to all Parts Plus policies and procedures..
Is the Telesales Operative - Northampton Parts Plus position at Allen Motor Group remote?
The Telesales Operative - Northampton Parts Plus position at Allen Motor Group is based in Northampton, England, United Kingdom. Contact the company through Clera for specific work arrangement details.
How do I apply for the Telesales Operative - Northampton Parts Plus position at Allen Motor Group?
You can apply for the Telesales Operative - Northampton Parts Plus position at Allen Motor Groupdirectly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process.