Summary for Supply, Shuttle & Retail Representative 

This position is responsible for receiving shipments, distributing products to appropriate vessels, organizing and storing supply items, and driving company shuttles. 

Essential Duties & Responsibilities for Supply, Shuttle & Retail Representative 

• Transport crew members between designated locations on a set schedule, safely and responsibly driving company vehicles to and from local sites.
• Arrive at work on time every day as scheduled; this is crucial for our shuttle schedule. 

Answer questions while driving guests regarding Juneau, Southeast Alaska, and Allen Marine Tours.  

Maintain procedural systems to distribute products and supplies to vessels and crew.  

Maintain clean and orderly storage facilities. Mop the storage floors, face the warehouse shelves, and maintain product availability to employees.  

Maintain cleanliness of all company vehicles, vacuuming, detailing, washing, etc.  

Fill up gas tanks when necessary.  

Maintain cleanliness and re-stock all shared facilities such as office space and restrooms.   

Provide an on-site recycling organization. Coordinate with team members to set a schedule for bringing recycling to the CBJ recycling center as needed.  

Regular propane tank fill-ups for our facility on Colt Island, Orca Point Lodge  

Special projects may be assigned as required by the business. 

Minimum Qualifications (Knowledge, Skills, and Abilities) for Supply, Shuttle & Retail Representative 

Must have a good command of the English language and engage in friendly guest service and etiquette.  

Quantitative skills require the ability to perform simple arithmetic.  

Solid teamwork skills with the ability to work long hours with others and take direction.  

Must pass a security background check and 4-panel pre-employment drug test. 

Preferred Qualifications for Supply, Shuttle & Retail Representative 

6 months to 1 year of experience in a similar role.  

Experience in the hospitality, travel, tourism, or transportation industries.  

• 5 years of U.S. driving experience with a valid driver’s license (Does not have to be an Alaska State Driver’s License) and proof of a safe driving record for the past 3 years. 

Traits and Characteristics for Supply, Shuttle & Retail Representative 

To deliver world-class experiences guided by the following Alaska Native cultural values safely and sustainably.  

Embrace Traditional Alaska Native Cultural Values that include Humility and pride, Respect for all people, including oneself, Respect for nature, Humor, Patience, Strength, and Holding each other up. 

Follow & Deliver Core Values (Supply, Shuttle & Retail Representative) 

• Safety First: We prioritize our guests and team members' safety and well-being, ensuring secure and enjoyable experiences.
• World-Class Employment: We strive to be a world-class place of employment, valuing hard work, mentorship, a sense of ownership, and opportunities for career growth.
• World Class Guest Services: We are committed to exceeding guest expectations, delivering world-class experiences that showcase our hospitality and the beauty of Alaska.
• Collaborative Professionalism: Embracing collaboration within our organization with a professional spirit, understanding that amidst laughter and play, our dedication to excellence and integrity remains unwavering.
• Community Collaboration: Actively choosing to partner with neighbors and the community across Alaska, making a conscious effort to support local businesses and create social and economic opportunities through meaningful cooperation beyond our organization.

• Sustainability at our core: We are dedicated to sustainable operations for future generations.
• Curiosity & Innovation: We encourage a culture of curiosity and innovation, striving to be early adopters in technology and staying ahead in our commitment to continuous improvement.
• Integrity- Driven Decisions: Integrity guides every decision we make, ensuring transparency, honesty, and ethical conduct in all aspects of our operations.
• Cultural Respect & Sharing: We deeply celebrate and honor our Alaska Native heritage, fostering intergenerational connections, embracing family values, and contributing to the cultural richness of our communities.

Environmental Conditions for Supply, Shuttle & Retail Representative 

The environmental conditions are those that an employee may be subject to while performing the essential functions of this job.  

• Include moderate to loud noise levels, all weather conditions, frequent use of raingear.
• Noise levels and temperature consistent with a busy, shared warehouse-type space.

Physical Demands for Supply, Shuttle & Retail Representative 

The physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions. 

• Required to lift and/or move up to 50 pounds. 
• Ability to walk on uneven deck surfaces, crossing from vessel to vessel. 
• Ability to walk up to 2 miles in a day on hard, sometimes slippery surfaces.

Work Environment for Supply, Shuttle & Retail Representative 

The work environment characteristics described here are representative of those encountered by an employee while performing the essential functions of this job.  

• This is a fast-paced and dynamic work environment with a diverse workforce. 
• Ability to work a flexible schedule to include weekends and holidays during the tour season.

• Must adhere to AM Owner Group & Affiliated Companies, and the United States Coast Guard Consortium Drug & Alcohol Policies & Procedures