Description

Job Title: Yard Jockey/Forklift Operator Hybrid

Department: Operations

Reports To: General Manager

Position Type: Full Time

Schedule: 1st Shift - 7:00am to 3:30pm, Monday - Friday with O/T when required

Purpose of Position

1. To safely and efficiently transport trailers from yard to dock and dock to yard.
2. Use of power equipment to load and unload product. Safely unload, load, transport, locate, stack, and count product.

Values and Business Practices

• Safety First – We value our integrity while operating safely within the confines of all federal, state, local and company policies
• We deliver on our commitments to our customers always with a positive attitude
• We treat everybody with respect and dignity
• We operate with high business ethics
• We are a good corporate citizen
• We value our professional relationships on all levels
• We strive to have a “Continuous Improvement Culture”

Our expectation is that all employees, customers and vendors will perform in a manner that will ensure long term success.

Company Expectations

Flexibility

Works the hours needed to support the business goals (including overtime, weekends and holidays). Remains open-minded, performs a wide variety of job tasks, transitions from task to task effectively (multi-task).

Reliability

Always present and punctual; arrives prepared for work. Completes work in a timely, accurate and consistent manner. Plan and schedule your time off in advance with your supervisor or manager. Avoid unscheduled days off which will result in attendance points.

Attitude

Maintains a “Whatever it Takes” attitude. Lives by company stated values and inspires others.

Willingness to learn

Approaches new tasks with an interest to learn. Has the ability to learn techniques as job task requirements change.

Initiative

Seeks out additional work when job tasks are completed. Goes above and beyond required tasks. Participate in department meetings. Display pride in your assigned truck and related equipment, is on time for loading and delivery appointments. Secures cargo appropriately to protect from damage and theft.

Quality of Work

Maintains high standards and safety despite pressing deadlines.

Follows directions

Follows all written and verbal instructions provided by management, Fleet Dispatch Manager, Driver Manager and Load Planner, etc.

Communication

Shares all information in a professional and factual manner ensuring the best decisions are made for the company. Report all issues to your manager/supervisor.

Appearance

Maintains an appropriate appearance and dresses in accordance with the established dress code guidelines to your respective position.

Position Competency

1. Ability to maintain a Class A Commercial Driver’s License (CDL) as needed.
2. Willingness to drive a Class A tractor trailer on commercial routes within our operating area.
3. A solid knowledge of all safety and regulatory requirements of operating a Class 8, commercial vehicle.
4. Ability to work and communicate effectively with Shippers and Consignees, so that they believe, that they are our most important customer.
5. Must be able to lift 50lbs, climb in and out of truck cabs and trailers, secure trailer loads, sit or stand for long periods of time.
6. Ability to obtain and maintain a forklift license.
7. Ability to use handheld RF Scan Device.
8. Must be able to twist, stoop, squat and reach above shoulder level.
9. Ability to work in a non-climate controlled environment.

Role Expectations:

Safety and Compliance

1. A solid knowledge of DOT regulations and the ability to abide by such regulations 100% of the time
2. Ability to understand and follow Allen Distribution policies and procedures 100% of the time.
3. Reports immediately to Dispatch and/or management any unsafe acts or equipment that may cause injury or damage to others.
4. Follow established Dock Safety policy.
5. Report all equipment malfunctions to manager and/or maintenance immediately.
6. Follow safety and security policies and SOPs.

Customers

1. Communicate effectively with customers as required.
2. Communications will be professional at all times.
3. Able to resolve issues promptly and/or request assistance from Dispatch and/or management as needed.

Fleet / Operations

1. Ability to read and understand work instructions from dispatch or shipping office personnel.
2. Ability to work and understand electronic communication including but not limited to in cab communication, smart sheet trailer moves, and e-logs.
3. Understand regional geography, reading maps, following directions and making effective and efficient travel route decisions.

Productivity

1. Meet established productivity standards specific to the account.
2. Understand the stocking strategy (location of product) of the operations building you are assigned.
3. Follow our Standard Operating Procedures (SOP) and specific customer work instructions.

Maintenance

1. Ability to perform an effective pre or post trip inspections, communicate findings to Dispatch or Maintenance teams for effective resolution.
2. Maintain truck’s inside appearance, removal of trash, etc.
3. Complete lift inspection (electronic/paper) prior to operation.

Quality

1. Ensure assigned loads are picked up and delivered as scheduled and/or required by customer or shipping office.
2. Ability to communicate immediately to Dispatch scheduled delivery time is at risk.
3. Ability to communicate any service non-conformance to Dispatch.
4. Ability to prioritize trailer move requests and communicate any and all issues to Dispatch / shipping office.
5. Ensure inbound and outbound shipments are error and damage free.
6. Ensure that product is scanned properly and matches the Item code on the product, pick lists, stocking lists, and physical product.
7. Complete all Inbound and Outbound paper work accurately and completely.
8. Report all product damage to your supervisor/manager.
9. Follow our Standard Operating Procedures (SOP) and specific customer work instructions.
10. Maintain inventory accuracy and report all inventory discrepancy to supervisor/manager.

Initiative

1. Communicates with Dispatch / shipping office when loads are complete and ready for next assignment.
2. Communicates with Dispatch / shipping office prior to end of day, if anything else is required. Provide cross-over to shift counterpart if applicable.
3. Stays on schedule throughout the day, taking required breaks, but no excessive breaks or time from scheduled travel between buildings.
4. Communicates their recommendations for improvements in all areas of responsibility.
5. Knowledge of multiple accounts and/or job functions within given operation.