As a Junior Application Administrator in the DAX Support team, you will join a department that acts as a strategic partner for all Allegro 1P areas, including Business, Finance, Customer Experience, and Operations. We provide tailored software solutions (primarily based on Microsoft DAX ERP and WMS) that enable and enhance business and operational processes.

Your mission will be to serve as the first point of contact for our business partners, ensuring the stability of daily operations while actively contributing to further technical development of systems and processes.

Your main responsibilities:

• Support business partners in an efficient and effective way by sharing knowledge and providing timely resolution for support tickets though various communication channels
• Be a trusted partner - apply your expertise to deliver high quality solutions and thoughtful answers.
• Cooperate with 2nd line support teams to properly escalate issues and actively drive knowledge transfer between teams.
• Cooperate with software developers in order to design, test and implement features and functionalities in accordance with business requirements
• Facilitate technical integrations between Allegro 1P and external partners through API.
• Monitor system performance, proactively address risks and bottlenecks within process or system throughput.
• Provide diligent on-duty. 
• Produce clear and structured documentation for end-users.

This is the right job for you if:

• You have a University degree (Logistics, Finance or EECS - Electrical Engineering and Computer Science)
• You’re fluent in English (min. B2) and Polish (C1)
• You’ve worked in Retail or at least have an understanding of basic retail terminology
• You’re familiar with Microsoft DAX2012 and/or Microsoft D365 F&O

What we offer:

• Flexible working hours in a hybrid model (4/1) - our hours can start between 7:00 a.m. and 10:00 a.m. We also have 30 days of occasional remote work.
• Annual bonus based on your annual performance and company results.
• Well-located offices (with e.g. fully equipped kitchens, bicycle parking, terraces full of greenery) and excellent work tools (e.g., raised desks, ergonomic chairs, interactive conference rooms).
• A wide selection of fringe benefits in a cafeteria plan - you choose what you like (e.g. medical, sports or lunch packages, insurance, purchase vouchers).
• English classes that we pay for related to the specific nature of your job.
• A training budget, inter-team tourism and an internal learning platform where you will find multiple trainings.
• An additional day off for volunteering, which you can use alone, with a team, or with a larger group of people connected by a common goal.
• Social events for Allegro people - Spin Kilometers, Family Day, Fat Thursday, and many other occasions we enjoy. 
  
  And that's just the beginning! You can read more about the benefits here.
  
  #goodtobehere means that:
• You will shape the future of e-commerce - creating innovative, pioneering solutions that set new market standards. We have over 21 million active buyers across 6 countries and collaborate with more than 164k Partners.
• You will join a team you can always count on - we have on board top-class specialists who have sharing knowledge, experience, and best practices in their DNA. Want to get to know them better? Listen to the Allegro Podcast.
• You will be part of a team that always aims to stay one step ahead of the market - we act quickly, dynamically, and at the highest level, because only then we can genuinely shape the future of e-commerce.
• You will build your own development path - with access to diverse business areas, large-scale international projects, internal mobility, inter-team tourism, and regular feedback from your manager, you will drive your growth.
• You will see that mistakes are opportunities to learn - we believe that no matter how well we execute, we can always get better. 
  
  Send us your CV and… see you at Allegro!