About this role
Responsibilities:
- Maintaining and servicing hundreds of students and staff school issued devices, both Windows and Apple.
- Remotely working with faculty and students to resolve device issues.
- Installed and configured SMART boards.
- Connecting devices to Azure and monitoring applications installed on school issued devices.
- Overseeing imaging processes and maintaining up-to-date images.
- Hardware replacements including motherboards, LED displays, batteries, and hard drives.
- AS/BS degree in Information Management or related field
- Windows operating system, specifically, Windows 10
- OS X and iOS knowledge is a plus
- Imaging Windows laptops using Microsoft Deployment Tools
- Manual software installs
- Knowledge of Windows applications such as Google Docs/Drive
Other facts
About All Lines Technology
All Lines Technology is a leader in Edge to Cloud solutions that enable our customers to achieve optimal results utilizing best-of-breed technology solutions and services. Founded in 2000, All Lines Technology has steadily grown as a trusted advisor for our customers and partner, locally, nationally, and globally. Our goal is to help companies streamline and improve the way they buy, implement, and manage their technology needs. All Lines has an experienced and robust technical and sales staff that supports our broad range of customers from start-ups to Fortune 500. By leveraging cutting-edge technology and management solutions from industry leaders, we ensure you receive the technology solutions you require, delivered with the highest level of service and security.
What you'll do
- The IT Technician will maintain and service school-issued devices for students and staff, resolving issues remotely. Responsibilities also include imaging laptops, installing software, and overseeing hardware replacements.
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