AH
Pharmacy Technician - Adherence
full-time•Guaynabo
About this role
The Patient Care Technician is responsible for supporting Farmacias Plaza patients with on-time medication refills for the conditions included in the Centers for Medicare and Medicaid (CMS) STARs Program, currently Cholesterol, High Blood Pressure, and oral Diabetes, as well as other conditions and Health Plans as assigned. Each Pharmacy Benefits Manager (PBM) and Managed Care Organization (MCO) provide unique tools and programs for pharmacies that are tailored to meet the needs of their members. Adherence-based oversee topics may include on-time refills, expiring prescriptions, 90-day conversions, medication synchronization, barriers to adherence, STARS delivery, will- call bin monitoring, among other
Other Responsibilities:
• Balance inbound and outbound calls continuously throughout the workday.
• Achieve call resolution on topics not requiring a pharmacist intervention.
• Refer patients and situations to a pharmacist as required.
• Coordinate the delivery of medications to the patient’s home or preferred location.
• Use Pharmacy System, currently PrimeRx, to conduct research necessary prior to and during patient calls; process/reverse claims as necessary.
Required:
• Associate degree in pharmacy technician
• Pharmacy Technician License
• Registration Certificate
*Equal Opportunity Employer M/F/V/D*
What you'll do
- The Patient Care Technician supports patients with on-time medication refills for various health conditions. Responsibilities include managing calls, coordinating medication delivery, and utilizing pharmacy systems for research and claims processing.
About Alivia Health
Guided by its tagline "patients first", Alivia Health is the strongest pharmacy network in Puerto Rico. Alivia Health currently supervises a portfolio of 5 healthcare enterprises that boast a collective workforce of over 700 highly skilled professionals.
Our brand promise stems from our H3C2 formula:
Humanity
We put ourselves in the shoes of others to serve our community with empathy.
Honesty
We communicate with sincerity and act with integrity in everything we do.
High Quality
We pay attention to details and exceed expectations.
Commitment
We give our all for the well being of our communities.
Collaboration
We work together to achieve a common purpose.
Learn more about Alivia Health’s portfolio:
Alivia Specialty Pharmacy is the leading supplier in Puerto Rico of specialty oncology products and other specialty medications.
Home Delivery is a closed-door pharmacy that provides services to home drug delivery programs.
Alivia Infusion Services offers a specialized service designed for patients recently discharged from the hospital, enabling them to seamlessly continue their infusion therapy in the comfort of their own homes.
Alivia Hub is the only pharmaceutical hub in Puerto Rico that implements patient management and compliance, as well as adherence programs for specialized drugs in collaboration with healthcare providers.
Farmacias Plaza was founded in 1962 and is Puerto Rico's largest independent retail pharmacy chain, comprising 14 retail store locations and 5 hospital-based outpatient express pharmacies.
Ready to join Alivia Health?
Take the next step in your career journey
Frequently Asked Questions
What does a Pharmacy Technician - Adherence do at Alivia Health?
As a Pharmacy Technician - Adherence at Alivia Health, you will: the Patient Care Technician supports patients with on-time medication refills for various health conditions. Responsibilities include managing calls, coordinating medication delivery, and utilizing pharmacy systems for research and claims processing..
Is the Pharmacy Technician - Adherence position at Alivia Health remote?
The Pharmacy Technician - Adherence position at Alivia Health is based in Guaynabo, Puerto Rico, United States. Contact the company through Clera for specific work arrangement details.
How do I apply for the Pharmacy Technician - Adherence position at Alivia Health?
You can apply for the Pharmacy Technician - Adherence position at Alivia Healthdirectly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process.