AH
Customer Service
full-time•Bayamón
About this role
The Customer Service Associate is the face of Plaza Pharmacy - the person who assists the customer with their needs and provides friendly, courteous, and efficient service to our customers. The Customer Service Associate is also responsible for everything from cash register operations and customer service to assisting in the arrangement of shelves, merchandise, and general store maintenance.
Responsibilities:
• Engages with customers and patients by greeting them and offering help with products and services. Resolves customer issues and answers their questions to ensure a positive experience.
• Provides customers with courteous, friendly, fast, and efficient service.
• Provides customer service in the photo area, cashing checks, lottery handling, OTC programs management, UVA, etc.
• Assists with exterior and interior maintenance ensuring a clean and orderly store condition and appearance.
• Complies with all company policies and procedures; maintains respectful relationships with coworkers.
Required:
• High School diploma.
***Patrono con Igualdad de Oportunidades de Empleo M/H/V/I***
What you'll do
- The Customer Service Associate engages with customers, assists with their needs, and resolves issues to ensure a positive experience. They are also responsible for cash register operations and maintaining the store's appearance.
About Alivia Health
Guided by its tagline "patients first", Alivia Health is the strongest pharmacy network in Puerto Rico. Alivia Health currently supervises a portfolio of 5 healthcare enterprises that boast a collective workforce of over 700 highly skilled professionals.
Our brand promise stems from our H3C2 formula:
Humanity
We put ourselves in the shoes of others to serve our community with empathy.
Honesty
We communicate with sincerity and act with integrity in everything we do.
High Quality
We pay attention to details and exceed expectations.
Commitment
We give our all for the well being of our communities.
Collaboration
We work together to achieve a common purpose.
Learn more about Alivia Health’s portfolio:
Alivia Specialty Pharmacy is the leading supplier in Puerto Rico of specialty oncology products and other specialty medications.
Home Delivery is a closed-door pharmacy that provides services to home drug delivery programs.
Alivia Infusion Services offers a specialized service designed for patients recently discharged from the hospital, enabling them to seamlessly continue their infusion therapy in the comfort of their own homes.
Alivia Hub is the only pharmaceutical hub in Puerto Rico that implements patient management and compliance, as well as adherence programs for specialized drugs in collaboration with healthcare providers.
Farmacias Plaza was founded in 1962 and is Puerto Rico's largest independent retail pharmacy chain, comprising 14 retail store locations and 5 hospital-based outpatient express pharmacies.
Ready to join Alivia Health?
Take the next step in your career journey
Frequently Asked Questions
What does a Customer Service do at Alivia Health?
As a Customer Service at Alivia Health, you will: the Customer Service Associate engages with customers, assists with their needs, and resolves issues to ensure a positive experience. They are also responsible for cash register operations and maintaining the store's appearance..
Is the Customer Service position at Alivia Health remote?
The Customer Service position at Alivia Health is based in Bayamón, Puerto Rico, United States. Contact the company through Clera for specific work arrangement details.
How do I apply for the Customer Service position at Alivia Health?
You can apply for the Customer Service position at Alivia Healthdirectly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process.