Every day, we get opportunities to make a positive impact – on our colleagues, partners, customers and society. Together, we’re pioneering the solutions of the future and unlocking the full potential of precious resources. Trusted to act on initiative, we challenge conventional thinking to develop world-leading technologies that inspire progress in vital areas, including energy, food, water and shipping.
As we push forward, the innovative, open spirit that fuels our 140-year-old start-up culture and rapid growth also drives our personal growth. So, as we shape a more resourceful, less wasteful world, we build our careers too
We are looking for a Regional Sales - Alberta position has the responsibility and accountability for service sales for Alfa Laval products with a focus on heat transfer equipment. Key targeted industry segments include Oil & Gas, Petrochemicals, Waste Water, Vegetable Oil, Beverages and Food Processing end-users.
Job duties and responsibilities:
Reporting directly to the Service Division Manager and also to the Service Sales Managers:
Have responsibility for all service sales activities in the province of Alberta.
Ensure profitable service business growth in a diverse market including Oil & Gas, Petrochemicals, Waste Water, Vegetable Oil, Beverages and Food Processing industries.
Maintain close business relationship with customers in the assigned territory attending all Installed Base of Alfa Laval focused products.
Support customer demands and claims leading the interface with different groups at Alfa Laval.
Contribute to business plans and reviews preparing and completing sales action plans aiming the maintenance of business with the current base of customers as well as development and prospection of customers with potential for growth.
Prospect to identify new customers and business opportunities as the local presence in the region, with a focus on building strong relationships as a trusted partner.
Manage the lead to order process and your opportunity pipeline in CRM (Customer Relationship Management)
Ensure that our enquiry and order fulfillment expectations from customers are met and exceeded.
Travel frequently within your primary area is required, with occasional travel through Canada or internationally as required.
Ensure that all activities follow the processes and check points of our Quality System.
Education (degree or years) and/or Certification/Registration:
Engineering degree or considerable of practical experience in a technical sales role in an Industrial B2B working environment.
Type and Length of Experience:
3 years’ experience of technical sales and customer service work in various industrial markets.
Knowledge, Skills, Abilities and Attributes Desired in Candidate:
Familiarity with process equipment – experience with maintaining and operating heat transfer equipment, including plate & frame and welded type heat exchangers is an asset.
You have a 'service mentality' and 'go the extra mile' to support customers.
You must demonstrate excellence in verbal and written communication, can juggle multiple priorities, are well-organized and personable to maintain and develop relationships as a 'trusted partner'.
You are an effective problem solver, a self-starter, detail oriented, service minded and are equally comfortable working independently or within a team.
You are proficient to read drawings, technical information and data sheets.
You have experience reviewing complex customer requirements, contract requirements and commercial terms/conditions.
You must demonstrate capacity to actively an intensively interact with regional and remote teams.
You are proficient in the use of computers; experience with ERP (Enterprise Resource Planning) and CRM systems is a definite asset.
OTHER REQUIREMENTS (i.e., travel, motor vehicle use, etc.)
Travel 60% (primarily on customer requests), across Canada.
Must have a valid driver’s license in home province (car/passenger vehicle only), and the ability to travel by airplane.
Compensation & Total Rewards
The salary range for this role is $85,000– $115,000 CAD annually, based on experience and role alignment. In addition to base compensation, we offer a comprehensive benefits package and opportunities for growth and development.
Bonus Opportunity
This position is eligible for a target bonus of up to 25% of annual base salary depending on experience, awarded based on the achievement of company performance metrics. Actual bonus amounts are contingent on annual business results and may vary accordingly.
Artificial Intelligence (AI) Disclosure
Alfa Laval does not use artificial intelligence (AI) at any stage of the recruitment or selection process for this position. All applications are screened, assessed, and reviewed exclusively by human recruiters and hiring managers.
Vacancy Disclosure
This posting reflects a current, existing vacancy within our team.
Pioneering positive impact!
Our pioneering 140-year-old start-up culture is built on the idea that partnership is the key to solving complex problems and unlocking the full potential of resources. So we collaborate closely with our partners, customers, and thought leaders to create game-changing solutions that challenge conventional thinking on quality, efficiency, and innovation. United by a shared commitment to creating positive impact we’re reshaping vital industries, like energy, food, water, and shipping, to optimize efficiency, reduce emissions, and increase yields. Together, we’re building business success, elevating the quality of life across society, and driving progress towards a more sustainable world.
Alfa Laval is a leading global provider of first-rate products in the areas of heat transfer, separation and fluid handling. With these as its base, Alfa Laval aims to help enhance the productivity and competitiveness of its customers in various industries throughout the world. We define their challenges and deliver sustainable products and solutions that meet their requirements.
Alfa Laval today has customers in some 100 countries, employs more than 21,300 people, and annual sales were SEK 63.6 billion (5.5 BEUR) in 2023. The company is listed on Nasdaq Stockholm. Alfa Laval contributes to 15 of the 17 UN Sustainable Development Goals. Our solutions make a difference in daily life. You can learn more on our website about how our products work, and how they are used in industries worldwide.
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