At Alcon, we're passionate about enhancing sight and helping people see brilliantly. With more than 25,000 associates, we innovate fearlessly, champion progress, and act swiftly to impact global eye health. We foster an inclusive culture, recognizing your contributions and offering opportunities to grow your career like never before. Together, we make a difference in the lives of our patients and customers. Are you ready to join us?

This role is part of Alcon's Engineering function, a team focused on improving quality, processes, products, packaging and materials across our business to help deliver brilliant outcomes.

The Senior Associate I, Quality Operations (Science/Tech/Engineering Path), is primarily responsible for utilizing technical knowledge, analytical skills, and self-direction to investigate complex issues, determine root cause, and implement corrective actions as a means of supporting and improving the overall performance of the product. You will conduct inspections, tests, and statistical analysis to manage product quality risks and ensure corrective measures meet reliability standards.

Specifics include:

• Leads investigations into production and customer-facing quality issues of higher complexity to identify root cause, implement corrective and preventative actions, and monitor effectiveness. 
• Demonstrates conceptual understanding and application of role-specific technical and Quality skills.
• Develops cross-functional relationships to successfully influence behavior within a team or project.
• Monitors global product performance using a data-driven statistical analysis and risk-based approaches.
• Effectively communicates (written and verbal) technical problems and solutions to management and external teams.
• Performs hands-on troubleshooting of customer returned devices and manufacturing nonconformities and completes associated technical documentation.
• Ensure compliance with the company's Quality System policies and procedures and applicable external requirements and standards, including FDA, ISO 13485, and other worldwide regulatory agencies pertaining to medical devices.
• Supports internal/external audits.

WHAT YOU’LL BRING TO ALCON:

• Bachelor’s Degree or Equivalent years of directly related experience (or high school +10 yrs; Assoc.+6 yrs; M.S.+0 yrs)
• The ability to fluently read, write, understand and communicate in English
• 2 Years of Relevant Experience
• Work Location: Onsite
• Travel Requirements: None
• Relocation Assistance: No
• Sponsorship: No

PREFERRED QUALIFICATIONS/SKILLS/EXPERIENCE:

• Experience in quality or manufacturing engineering in an Optics manufacturing environment is a plus.

HOW YOU CAN THRIVE AT ALCON:

• Join Alcon’s mission to provide outstanding, innovative products and solutions to improve sight, improve lives, and grow your career!
• Collaborate with teammates to share standard processes and findings as work evolves!
• See your career like never before with focused growth and development opportunities!
• Alcon provides a robust benefits package including health, life, retirement, flexible time off for exempt associates, PTO for hourly associates, and much more!

ATTENTION: Current Alcon Employee/Contingent Worker

If you are currently an active employee/contingent worker at Alcon, please click the appropriate link below to apply on the Internal Career site.

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Total Rewards

Alcon’s Total Rewards programs are designed to align to incentives with business goals, encourage the right values and behaviors, and deliver long-term value.  The first layer of our rewards program is compensation.  We offer a combination of fixed pay and variable pay, which includes short-term incentives, and long-term incentives for eligible population.  Our benefits program provides security for life events through life and disability insurance, supports savings for retirement, promotes good health and well-being and supports associates and their families during times of illness.  To learn more about Alcon’s Corporate Social Responsibility including our Total Rewards, click here

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Alcon is an Equal Opportunity Employer and participates in E-Verify. Alcon takes pride in maintaining a diverse environment and our policies are not to discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, gender, national origin, age, sexual orientation, gender identity, marital or veteran status, disability, or any other legally protected status. Alcon is also committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please send an email to [email protected] and let us know the nature of your request and your contact information.