About this role
At Alcon, we're passionate about enhancing sight and helping people see brilliantly. With more than 25,000 associates, we innovate fearlessly, champion progress, and act swiftly to impact global eye health. We foster an inclusive culture, recognizing your contributions and offering opportunities to grow your career like never before. Together, we make a difference in the lives of our patients and customers. Are you ready to join us?
As an IOL Manager – Surgical Sales you will be supporting surgical facilities, and you will be trusted to oversee the overall IOL portfolio, showcasing expertise in our products’ benefits and differentiating vs. competitive products by providing high technical consultancy in assigned accounts. You will work with Account Managers, Tender and Pricing teams to provide the right customer solutions. In this role, a typical day can include:
-Driving total IOL revenue and market share in the territory
-Accelerating PCIOL (Presbyopia Correcting IOLs) penetration
-Facilitating the Accelerator program in selected accounts
-Managing tender requirements working with internal teams
-Working with Customer Operations on consignment, leveraging MyAlcon360
-Developing new business with customers to achieve sales targets.
-Maintaining and optimizing existing relationships and managing business with existing key customers.
-Providing feedback on competitor activities in the field via line management.
-Maintaining and upholding an excellent company image.
Competencies:
•Deep knowledge of all IOLs. Ability to detail the full portfolio of IOL products. Ability to competitively position Clareon vs. modified/advanced monofocals.
•You will be joining a talented team, committed to outstanding results where everyone shows high levels of collaboration, innovation, and customer focus.
•Excellent communication, presentation, and negotiation skills, both technical and interpersonal. Ability to effectively convey clear, complete, and focused information, and to interact with all levels of authority, tailoring messages to audiences and listen to other views.
•Customer oriented mindset and strong customer relationship management.
•Flexibility, motivation, self-confidence, resilience, goal orientated mindset with a strong sense of drive.
•Strong logical and analytical skills to solve problems, ability to work independently and be proactive. Strong business decision making, based on data, fairness, and consistency.
•Experience with CRM applications (such as Salesforce) to manage relationships, complete account and call planning is desired.
Education:
•Tertiary qualifications in optometry, orthoptics, science or business
Work Experience:
2-3 years of experience in customer facing roles within surgical environment or other industries
Strong understanding of ophthalmic procedures, product technology, and selling to the medical profession
Demonstrable track record developing and executing business plans, goal setting and team building, performance management
Strong desire and ability to learn technical knowledge
Understanding of the MTAA code of practice
Why join Alcon?
- Join a global leader with a rich history of innovation and excellence in eye care.
- Be part of a collaborative and supportive team culture that values diversity and inclusion.
- Enjoy a competitive compensation package and opportunities for career advancement.
- Make a meaningful difference in the lives of patients worldwide by contributing to cutting-edge advancements in eye health.
If you're ready to take the next step in your career and lead a dynamic team towards success, we want to hear from you! Apply now and join us in shaping the future of eye care at Alcon.
Alcon Careers
See your impact at alcon.com/careers
Applicants need to have full Australian work rights.
We champion equality, giving back to the community and wellbeing by embracing initiatives that educate and inspire our associates to their best self.
Alcon - Great Place to Work Australia
ATTENTION: Current Alcon Employee/Contingent Worker
If you are currently an active employee/contingent worker at Alcon, please click the appropriate link below to apply on the Internal Career site.
Other facts
About Alcon
What you'll do
- The IOL Manager will drive total IOL revenue and market share while managing relationships with surgical facilities. Responsibilities include developing new business, maintaining existing customer relationships, and providing technical consultancy on IOL products.
Ready to join Alcon?
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