About this role
Department/Unit:
Neonatal ICU-B4Work Shift:
Per Diem (United States of America)Salary Range:
$40,495.10 - $52,643.64The Administrative Support Associate’s V/Health Unit Coordinator (HUC) role is to perform customer service, clerical and reception duties that support the work flow of the unit, nursing station and the delivery of patient care. The clerical activities include ensuring accurate preparation, processing and standardization of the patient record, and utilization of clinical information systems. The customer service duties include effective communication with patients, significant others, and members of the health care team. The ASA V/HUC will be able to meet the needs of all units within the Patient Care Service assigned, as needed.Assembles/maintains patient records, filing data, and obtaining reports and data necessary for departmental operations.
Greet and assist visitors in a courteous manner.
Answer phones in a courteous manner.
Records/relays messages accurately.
Locates key personnel to direct calls and respond to inquiries.
Makes appointments, booking rooms as necessary.
Prepares and distributes outgoing reports via email and inter-departmental mail.
Maintains department reports.
Operates office machines, such as photocopier, fax machine, and computer.
Orders materials, supplies, forms and services, and completes records and reports.
Utilize clinical and patient information systems to support the delivery of patient care.
Assist in the implementation of specialized projects.
Thank you for your interest in Albany Medical Center!
Albany Medical is an equal opportunity employer.
This role may require access to information considered sensitive to Albany Medical Center, its patients, affiliates, and partners, including but not limited to HIPAA Protected Health Information and other information regulated by Federal and New York State statutes. Workforce members are expected to ensure that:
Access to information is based on a “need to know” and is the minimum necessary to properly perform assigned duties. Use or disclosure shall not exceed the minimum amount of information needed to accomplish an intended purpose. Reasonable efforts, consistent with Albany Med Center policies and standards, shall be made to ensure that information is adequately protected from unauthorized access and modification.
Other facts
About Albany Medical Center
Albany Medical Center, northeastern New York’s only academic medical center, is one of the Capital Region’s largest private employers with more than 9,000 employees. Albany Medical Center provides the highest level of patient care across disciplines, while receiving regional, national, and international recognition for high standards in patient care, education, and biomedical research.
The 766-bed Albany Medical Center offers access to the latest medical services and technological innovations and includes one of the busiest emergency rooms and trauma centers in New York, a children’s hospital and dedicated pediatric emergency room, intensive care units for adults and children, and organ transplant services. Albany Medical College graduates more than 200 medical doctors each year, as well as PAs, CRNAs, biomedical scientists, and bioethicists. Albany Medical College operates a biomedical research enterprise and the region’s largest physician practice with more than 500 doctors.
Albany Medical Center, along with Albany Medical College, is a partner in the Albany Med Health System, the largest and only regionally governed, not-for-profit health system serving northeastern New York and western New England.
What you'll do
- The ASA V/HUC role involves performing customer service, clerical, and reception duties to support the workflow of the Neonatal ICU unit. Responsibilities include maintaining patient records, answering phones, and assisting visitors.
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