About this role
Department/Unit:
Labor & Delivery - D6EWork Shift:
Day (United States of America)Salary Range:
$37,440.00 - $48,672.00The Administrative Support Associate role applies specialized knowledge to provide administrative support for effective operation of office functions within a designated departmentFull time -40 hours/week
Monday to Friday 7am- 3:30pm
- Assembles/maintains patient records, filing data, and obtaining reports and data necessary for departmental operations.
- Greet and assist visitors in a courteous manner.
- Answer phones in a courteous manner.
- Records/relays messages accurately.
- Locates key personnel to direct calls and respond to inquiries.
- Makes appointments, booking rooms as necessary.
- Prepares and distributes outgoing reports via email and inter-departmental mail.
- Maintains department reports.
- Operates office machines, such as photocopier, fax machine, and computer.
- Orders materials, supplies, forms and services, and completes records and reports.
- Utilize clinical and patient information systems to support the delivery of patient care.
- Assist in the implementation of specialized projects.
- Requires adherence to strict confidentiality guidelines.
- Requires multi- tasking capabilities
Minimum Qualifications
- High School Graduate or equivalent plus at least 2 years applicable experience, or Associate of Applied Science (AAS) degree with 1-year applicable experience or combination of some college and 1-year experience
- Working knowledge of computer-based application and strong PC/keyboard skills.
- Strong attention to detail and demonstrated ability to use sound judgment in decision making.
- Excellent organizational skills with demonstrated time management skills.
- Ability to handle high workload volume.
- Excellent customer service skills and ability to communicate effectively both written and verbal.
- Ability to be flexible and demonstrated ability to be adaptable.
Thank you for your interest in Albany Medical Center!
Albany Medical is an equal opportunity employer.
This role may require access to information considered sensitive to Albany Medical Center, its patients, affiliates, and partners, including but not limited to HIPAA Protected Health Information and other information regulated by Federal and New York State statutes. Workforce members are expected to ensure that:
Access to information is based on a “need to know” and is the minimum necessary to properly perform assigned duties. Use or disclosure shall not exceed the minimum amount of information needed to accomplish an intended purpose. Reasonable efforts, consistent with Albany Med Center policies and standards, shall be made to ensure that information is adequately protected from unauthorized access and modification.
Other facts
About Albany Medical Center
Albany Medical Center, northeastern New York’s only academic medical center, is one of the Capital Region’s largest private employers with more than 9,000 employees. Albany Medical Center provides the highest level of patient care across disciplines, while receiving regional, national, and international recognition for high standards in patient care, education, and biomedical research.
The 766-bed Albany Medical Center offers access to the latest medical services and technological innovations and includes one of the busiest emergency rooms and trauma centers in New York, a children’s hospital and dedicated pediatric emergency room, intensive care units for adults and children, and organ transplant services. Albany Medical College graduates more than 200 medical doctors each year, as well as PAs, CRNAs, biomedical scientists, and bioethicists. Albany Medical College operates a biomedical research enterprise and the region’s largest physician practice with more than 500 doctors.
Albany Medical Center, along with Albany Medical College, is a partner in the Albany Med Health System, the largest and only regionally governed, not-for-profit health system serving northeastern New York and western New England.
What you'll do
- The role involves providing administrative support for the Labor & Delivery department, including maintaining patient records and assisting visitors. Additional tasks include answering phones, scheduling appointments, and preparing reports.
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