Job Requisition ID: 175336 

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United A”rab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organisation to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate. 

By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.

Overview Of The Role

The Government Services Analyst is critical in managing and processing the necessary administrative tasks related to employee work permits and visas. This role requires meticulous organization and attention to detail to ensure compliance with local labor regulations and internal company policies. Success in this role means timely processing of all government-related documentation to avoid any disruptions in employee work eligibility and maintaining seamless operations within the governmental and corporate framework. The analyst plays a key role in team collaboration, ensuring communication and coordination for medical appointments and documentation management.

What You Will Do:

• Handle visa and work permit renewals for all Al-Futtaim employees, including document collection and preparation for medical appointments and work permit processing.
• Create service requests for work permit renewals, ensuring that signed draft contracts are submitted to the labor team in a timely manner to avoid fines.
• Arrange medical appointments weekly, coordinating with team members to manage scheduling responsibilities.
• Process requests for designation changes and salary updates on labor contracts, ensuring accurate and timely updates.
• Manage and follow up on name or surname corrections and changes in nationalities on labor cards and visas.
• Prepare and manage urgent medical appointments efficiently to accommodate immediate needs.
• Renew work permits for employees under Husband/Father sponsorship, coordinating with necessary parties to ensure compliance.
• Collect renewal documents from mailrooms, organize them, and distribute to respective case owners within the team

Required Skills To Be Successful:

• Strong organizational and document management skills.
• Proficient in using administrative and office software (e.g., Microsoft Office Suite).
• Detailed understanding of government processes related to visas and work permits.
• Excellent communication and coordination skills, both verbal and written.

What Qualifies You For The Role:

• Bachelor's degree in administrative services, public administration, human resources, or a related field.
• Minimum of 2-3 years of experience in a similar administrative or government services role, preferably within a large corporation.
• Strong understanding of local employment laws and regulations, specifically related to work permits and visas.
• Excellent organizational skills and attention to detail, with the ability to handle multiple tasks simultaneously.

We’re here to provide excellent service but a little help from you can ensure a five-star candidate experience from start to finish.

Before you click “apply”: Please read the job description carefully to ensure you can confidently demonstrate why this opportunity is right for you and take the time to put together a well-crafted and personalised CV to further boost your visibility. Our global Talent Acquisition team members are all assigned to specific businesses to ensure that we make the best matches between talent and opportunities. We not only consider the requisite compatibility of skills and behaviours, but also how candidates align with our Values of Respect, Integrity, Collaboration, and Excellence.

As part of our candidate experience promise, we also want to make ourselves available to you throughout the application process. We make every effort to review and respond to every application.