AC
Operations Analyst
full-time•Chicago
About this role
<p><strong><span data-contrast="none">About Akuna:</span></strong><span data-ccp-props="{"201341983":0,"335559739":200,"335559740":276}"> </span></p>
<p><span data-contrast="auto">Akuna Capital is an innovative trading firm with a strong focus on collaboration, cutting-edge technology, data driven solutions, and automation. We specialize in providing liquidity as an options market-maker – meaning we are committed to providing competitive quotes that we are willing to both buy and sell. To do this successfully, we design and implement our own low latency technologies, trading strategies, and mathematical models. </span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335559738":240,"335559739":240,"335559740":276}"> </span></p>
<p><span data-contrast="auto">Our Founding Partners</span><em><span data-contrast="auto"> </span></em><span data-contrast="auto">first conceptualized Akuna in their hometown of Sydney. They opened the firm’s first office in 2011 in the heart of the derivatives industry and the options capital of the world – Chicago. Today, Akuna is proud to operate from additional offices in Sydney, Shanghai, London, and Singapore.</span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335559738":240,"335559739":240,"335559740":276}"> </span></p>
<p><strong><span data-contrast="auto">What you’ll do as an Operations Analyst at Akuna:</span></strong><span data-ccp-props="{"201341983":0,"335559739":200,"335559740":276,"469777462":[9360],"469777927":[0],"469777928":[4]}"> </span></p>
<p><span data-contrast="auto">As an Operations Analyst, you will play a critical role in supporting and scaling Akuna’s trading operations by owning complex operational workflows, identifying issues independently, and driving solutions. This role requires strong analytical thinking, sound judgment, and the ability to execute accurately under aggressive timelines. </span><span data-ccp-props="{"201341983":0,"335559739":200,"335559740":276}"> </span></p>
<p><span data-contrast="auto">You will work closely with internal teams and external counterparties to ensure the integrity of trading operations, with a particular focus on exchange connectivity, fee structures, and operational controls. This role requires someone who can quickly understand complex systems, communicate clearly, and be trusted to take workstreams end-to-end. </span><span data-ccp-props="{"201341983":0,"335559739":200,"335559740":276}"> </span></p>
<p><span data-contrast="auto">This role is best suited for candidates who thrive in autonomous, high-expectation environments. </span><span data-contrast="auto">In this role, you will: </span><span data-ccp-props="{"201341983":0,"335559739":200,"335559740":276}"> </span></p>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="18" data-list-defn-props="{"335552541":1,"335559685":1080,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1"><span data-contrast="auto">Operate in a fast-paced trading environment with daily interaction across trading, compliance, finance, and business development teams </span></li>
<li data-leveltext="" data-font="Symbol" data-listid="18" data-list-defn-props="{"335552541":1,"335559685":1080,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1">Own operational processes end-to-end, from investigation and analysis through execution and follow-up, with accountability for accuracy and timeliness </li>
<li data-leveltext="" data-font="Symbol" data-listid="18" data-list-defn-props="{"335552541":1,"335559685":1080,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1">Assess, maintain, and troubleshoot exchange connections, mappings, and related operational workflows, exercising judgment when issues arise </li>
<li data-leveltext="" data-font="Symbol" data-listid="18" data-list-defn-props="{"335552541":1,"335559685":1080,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1">Analyze, validate, and reconcile exchange and broker fee schedules, identify discrepancies, and proactively drive resolution </li>
<li data-leveltext="" data-font="Symbol" data-listid="18" data-list-defn-props="{"335552541":1,"335559685":1080,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1">Provide real-time operational support and research for new initiatives, exchange launches, and broker relationships </li>
<li data-leveltext="" data-font="Symbol" data-listid="18" data-list-defn-props="{"335552541":1,"335559685":1080,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1">Serve as a primary operational point of contact with external parties including brokers, clearing firms, and exchanges </li>
<li data-leveltext="" data-font="Symbol" data-listid="18" data-list-defn-props="{"335552541":1,"335559685":1080,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1">Lead broker onboarding and KYC processes, independently managing timelines and deliverables </li>
<li data-leveltext="" data-font="Symbol" data-listid="18" data-list-defn-props="{"335552541":1,"335559685":1080,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1">Perform monthly market data and cost analysis, delivering clear, actionable reporting to internal stakeholders </li>
<li data-leveltext="" data-font="Symbol" data-listid="18" data-list-defn-props="{"335552541":1,"335559685":1080,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1">Maintain and continuously improve internal documentation to ensure processes are accurate, scalable, and well-controlled </li>
<li data-leveltext="" data-font="Symbol" data-listid="18" data-list-defn-props="{"335552541":1,"335559685":1080,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1">Identify inefficiencies, risks, or control gaps and independently propose and implement process improvements </li>
<li data-leveltext="" data-font="Symbol" data-listid="18" data-list-defn-props="{"335552541":1,"335559685":1080,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1">Support ad hoc projects that require analytical thinking, ownership, and execution rather than task-based administrative support <span data-ccp-props="{"201341983":0,"335559739":200,"335559740":276}"> </span></li>
</ul>
<p><strong><span data-contrast="auto">Qualities that make great candidates:</span></strong><span data-ccp-props="{"201341983":0,"335559739":200,"335559740":276}"> </span></p>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="5" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="1" data-aria-level="1"><span data-contrast="auto">Bachelor’s degree in a relevant field </span></li>
<li data-leveltext="" data-font="Symbol" data-listid="5" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="1" data-aria-level="1">3-5 years of experience in clearing, trading, or other financial services. </li>
<li data-leveltext="" data-font="Symbol" data-listid="5" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="1" data-aria-level="1">Demonstrated ability to work independently and take full ownership of responsibilities without the need for repeated instruction or hand-holding </li>
<li data-leveltext="" data-font="Symbol" data-listid="5" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="1" data-aria-level="1">Strong analytical skills with the ability to assess complex operational issues and make sound, defensible decisions </li>
<li data-leveltext="" data-font="Symbol" data-listid="5" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="1" data-aria-level="1">Advanced Excel skills; SQL experience required; Python a plus </li>
<li data-leveltext="" data-font="Symbol" data-listid="5" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="1" data-aria-level="1">Excellent written and verbal communication skills, including the ability to clearly articulate problems, decisions, and outcomes </li>
<li data-leveltext="" data-font="Symbol" data-listid="5" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="1" data-aria-level="1">Proven track record of managing multiple priorities and meeting aggressive deadlines in high-accountability environments </li>
<li data-leveltext="" data-font="Symbol" data-listid="5" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="1" data-aria-level="1">High attention to detail combined with the ability to think critically about broader operational impact </li>
<li data-leveltext="" data-font="Symbol" data-listid="5" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="1" data-aria-level="1">Self-motivated, proactive, and comfortable operating in situations with ambiguity </li>
<li data-leveltext="" data-font="Symbol" data-listid="5" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="1" data-aria-level="1">Collaborative, professional, and reliable, with a strong sense of accountability to the team <span data-ccp-props="{"201341983":0,"335559739":200,"335559740":276}"> </span></li>
</ul>
<p><span data-ccp-props="{"201341983":0,"335559739":200,"335559740":276}"><em data-renderer-mark="true"><strong data-renderer-mark="true">In addition to technical skillsets, Akuna values the unique perspectives people can bring to the table to collaboratively solve complex problems and drive Akuna forward. We want all groups to feel empowered to apply, even if you don’t meet every qualification. We welcome your application and encourage you to take the first steps toward your future with us!<span class="fabric-text-color-mark" data-renderer-mark="true" data-text-custom-color="#172b4d"> </span></strong></em></span></p>
<p><span data-ccp-props="{"201341983":0,"335559739":200,"335559740":276}"><em data-renderer-mark="true">In accordance with Illinois Equal Pay Act, the minimum base salary starts at $75,000. Exact compensation offered may vary based on many factors including, but not limited to, the candidate’s experience, qualifications, and skill set. This role is also eligible for a discretionary performance bonus as part of the total compensation package and includes a comprehensive benefits package that may encompass employer-paid medical, dental, vision, retirement contributions, paid time off, and other benefits. The minimum base salary herein was determined in good faith by Akuna Capital LLC.</em></span></p>
What you'll do
- As an Operations Analyst, you will support and scale Akuna’s trading operations by owning complex operational workflows and driving solutions. You will work closely with internal teams and external counterparties to ensure the integrity of trading operations.
About Akuna Capital
Akuna Capital is an innovative trading firm with a strong focus on cutting-edge technology, data driven decisions and automation. Our core competency is providing liquidity as an options market-maker – meaning we provide competitive quotes that we are willing to both buy and sell. To do this successfully we design and implement our own low latency technologies, trading strategies and mathematical models.
Our Founding Partners first conceptualized Akuna in their hometown of Sydney. They opened the firm’s first office in 2011 in the heart of the derivatives industry and the options capital of the world – Chicago. Today, Akuna is proud to operate from additional offices in Sydney, Shanghai, and London.
We are the leading options market-maker to successfully enter the industry in recent years with sustainable growth. By providing more liquidity to the markets through rapid innovation, we have the advantage of youth in remaining nimble and agile in an ever-changing competitive landscape.
Akuna has no clients or external investors, we trade only with the company’s capital. We have dozens of employee-shareholders and this number continues to grow.
We are really proud of what we have accomplished since inception, but even more excited for all that lies ahead of us. We are still building, accessing new markets, trading new products, and creating new strategies, giving you the opportunity to be involved in shaping the future of Akuna. Indeed, the great majority of Akuna’s growth profile is ahead of us.
Visit Us: A 360 Virtual Reality Experience: https://vr.akunacapital.com
Ready to join Akuna Capital?
Take the next step in your career journey
Frequently Asked Questions
What does a Operations Analyst do at Akuna Capital?
As a Operations Analyst at Akuna Capital, you will: as an Operations Analyst, you will support and scale Akuna’s trading operations by owning complex operational workflows and driving solutions. You will work closely with internal teams and external counterparties to ensure the integrity of trading operations..
Is the Operations Analyst position at Akuna Capital remote?
The Operations Analyst position at Akuna Capital is based in Chicago, United States. Contact the company through Clera for specific work arrangement details.
How do I apply for the Operations Analyst position at Akuna Capital?
You can apply for the Operations Analyst position at Akuna Capitaldirectly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process.