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Community Manager
full-timeCambridge$105k - $189k

Summary

Location

Cambridge

Salary

$105k - $189k

Type

full-time

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About this role

Are you passionate about building vibrant technical communities and connecting people through digital and physical spaces?

Do you enjoy fostering meaningful engagement on Discord, leading social media conversations, and partnering with influencers to amplify a brand's voice?

Join our innovative team

We are dedicated to growing our developers and technical community by fostering inclusive environments and creating lasting connections. Our team ensures that every community member feels heard, supported, and inspired to build on our platform through active engagement and strategic community initiatives.

Partner with the best

As Community Manager, you will be the heartbeat of our community. You will guide our online presence across Discord and social media while acting as a bridge between our technical teams and the developers who use our tools. You will collaborate with influencers and lead initiatives that drive community growth and long-term loyalty.

As a Community Manager, you will be responsible for:

  • Building and moderating a high-energy community on Discord, ensuring it remains a helpful, safe, and engaging space for technical discussion
  • Developing and executing a social media strategy that drives engagement and keeps our community informed on the latest trends and updates
  • Identifying and collaborating with industry influencers and key opinion leaders to expand our reach and build credibility within the ecosystem
  • Organizing and managing community initiatives such as contributor programs, beta testing groups, and developer recognition awards
  • Engaging with the community in person at events, conferences, and local meetups to strengthen relationships and represent the brand
  • Planning and executing virtual meetups, AMAs (Ask Me Anythings), and community-led workshops to foster knowledge sharing
  • Tracking and reporting on community health metrics, sentiment, and growth to inform broader marketing and produce strategies
  • Acting as a tireless advocate for the community internally, ensuring their feedback and needs are communicated to product and engineering teams

Do what you love

To be successful in this role you will:

  • Have a Bachelor's Degree and 8 years of experience or its equivalent
  • Have a proven track record of managing and growing online communities, particularly on Discord and technical social media platforms (X/Twitter, LinkedIn, etc.)
  • Have experience identifying, reaching out to, and managing relationships with technical influencers and content creators
  • Be a natural communicator  with the ability to navigate complex community dynamics with empathy and professionalism
  • Have experience organizing and hosting both virtual and in-person community events, meetups, or hackathons
  • Be proactive in launching new initiatives that reward community participation and foster a sense of belonging
  • Understand the developer mindset and be comfortable engaging in technical or semi-technical discussions
  • Enjoy working in a fast-paced environment and managing multiple community channels simultaneously

Build your career at Akamai

Our ability to shape digital life today relies on developing exceptional people like you. The kind that can turn impossible into possible. We’re doing everything we can to make Akamai a great place to work. A place where you can learn, grow and have a meaningful impact.

With our company moving so fast, it’s important that you’re able to build new skills, explore new roles, and try out different opportunities. There are so many different ways to build your career at Akamai, and we want to support you as much as possible. We have all kinds of development opportunities available, from programs such as GROW and Mentoring, to internal events like the APEX Expo and tools such as Linkedin Learning, all to help you expand your knowledge and experience here.

Learn more

Not sure if this job is the right match for you or want to learn more about the job before you apply? Schedule a 15-minute exploratory call with the Recruiter and they would be happy to share more details.


 

Compensation

Akamai is committed to fair and equitable compensation practices. For US based candidates only - the base salary for this position ranges from $105,400 - $189,600/year; a candidate’s salary is determined by various factors including, but not limited to, relevant work experience, skills, certifications and location. Compensation for candidates outside the US will vary. The compensation package may also include incentive compensation opportunities in the form of annual bonus or incentives, equity awards and an Employee Stock Purchase Plan (ESPP). Akamai provides industry-leading benefits including healthcare, 401K savings plan, company holidays, vacation (in the form of PTO), sick time, family friendly benefits including parental leave and an employee assistance program including a focus on mental and financial wellness; Eligibility requirements apply.

Other facts

Tech stack
Community Management,Discord,Social Media Strategy,Influencer Collaboration,Event Organization,Technical Communication,Community Engagement,Metrics Tracking,Proactive Initiatives,Developer Mindset,Empathy,Professionalism,Fast-Paced Environment,Relationship Management,Content Creation

About Akamai

At Akamai, we make life better for billions of people, billions of times a day.

Every day, billions of people around the world connect with their favorite brands to shop online, play the latest video games, log into mobile banking apps, learn remotely, share videos with friends, and so much more. They may not know it, but Akamai is there, powering and protecting life online.

Over 20 years ago, we set out to solve the toughest challenge of the early internet: the “World Wide Wait.” And we’ve been solving the internet’s toughest challenges ever since, working toward our vision of a safer and more connected world.

With the world’s most distributed compute platform — from cloud to edge — we make it easy for businesses to develop and run applications, while we keep experiences closer to users and threats farther away. That’s why innovative companies worldwide choose Akamai to build, deliver, and secure their digital experiences.

Our leading security, compute, and delivery solutions are helping global companies make life better for billions of people, billions of times a day.

Devoted, determined problem-solvers who share a passion for technology, we’re always pushing ground-breaking ideas and driving innovation.

Want to power and protect life online, by solving the toughest challenges?
Be part of an amazing team.

Let’s connect:
LinkedIn: https://www.linkedin.com/company/akamai-technologies
Twitter: https://twitter.com/Akamai
Blog: https://www.akamai.com/blog

Team size: 5,001-10,000 employees
LinkedIn: Visit
Industry: Technology, Information and Internet

What you'll do

  • As Community Manager, you will build and moderate a high-energy community on Discord and develop a social media strategy to drive engagement. You will also organize community initiatives and engage with the community at events to strengthen relationships.

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Frequently Asked Questions

What does Akamai pay for a Community Manager?

Akamai offers a competitive compensation package for the Community Manager role. The salary range is USD 105k - 190k per year. Apply through Clera to learn more about the full compensation details.

What does a Community Manager do at Akamai?

As a Community Manager at Akamai, you will: as Community Manager, you will build and moderate a high-energy community on Discord and develop a social media strategy to drive engagement. You will also organize community initiatives and engage with the community at events to strengthen relationships..

Why join Akamai as a Community Manager?

Akamai is a leading Technology, Information and Internet company. The Community Manager role offers competitive compensation.

Is the Community Manager position at Akamai remote?

The Community Manager position at Akamai is based in Cambridge, Massachusetts, United States. Contact the company through Clera for specific work arrangement details.

How do I apply for the Community Manager position at Akamai?

You can apply for the Community Manager position at Akamai directly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process. You can also learn more about Akamai on their website.