Summary
Location
Horsham
Type
part-time
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About this role
The opportunity
We are looking for a friendly, proactive Front of House Assistant to join our team. This role is ideal for someone who enjoys working in a fast‑paced environment, takes pride in great customer service, and thrives as part of a supportive team.
Hours are flexible and will be confirmed in line with business needs
Provide friendly, efficient customer service at the till point and during food service.
Maintain excellent presentation and cleanliness across the front‑of‑house area.
Assist with topping up stock, ensuring displays, counters, and self‑serve areas are always well stocked.
Support basic stock tracking and reporting tasks under the guidance of the Front of House Supervisor.
Carry out routine cleaning duties in line with food safety and hygiene standards.
Follow company HACCP procedures and maintain good food safety practices at all times.
Work collaboratively with the Front of House Supervisor and wider team to deliver a smooth and consistent service.
Build positive rapport with customers, ensuring a welcoming and professional environment.
About you
You are friendly, hardworking, and committed to delivering excellent service. You enjoy being part of a team and bring a positive, can‑do attitude to every shift. While previous catering or customer service experience is an advantage, it’s not essential — enthusiasm, reliability, and a willingness to learn are what matter most.
Why join us?
We are AJW. We connect, supply, and deliver. We’re proud to be part of an industry that connects the world.
At AJW, we’re more than just a business—we’re a global team shaping the future of aviation. We connect, supply, and deliver to keep the world moving, and we invest in the people who make it happen. When you join us, you’ll be part of an innovative, supportive, and inclusive workplace where you can grow and thrive. Here’s what we offer:
A team fun budget to bring colleagues together.
Free access to LinkedIn Learning to support your development.
Opportunities to take part in charity events, volunteering, and community projects.
A modern office with an onsite gym, bike-to-work scheme, and a great restaurant.
A discretionary bonus and private healthcare.
Relocation support if you're moving closer to our HQ.
We encourage five days a week in the office to strengthen teamwork, collaboration, and development. However, we understand personal circumstances vary, and we support flexibility where needed. Some roles may require more in-office presence to meet business needs, but we’re committed to finding the right balance for our team.
Watch the video below to discover who we are, what we do, and why AJW could be the perfect place for your next career move.
To recruitment agencies: AJW Group will not accept unsolicited or speculative agency CV’S and will not be responsible for any fees related to unsolicited CVs.
Other facts
About AJ Walter Aviation
AJW Group is a world-leading independent component parts, repair and supply-chain solutions provider, transforming efficiency in commercial, business, and defence aviation.
The company has established mutually beneficial, trusted partnerships to transform aviation efficiency, utilising its extensive vendor supply chain to lead the industry, increasing efficiency and customer value.
A key part of AJW Group is AJW Technique (AJWT), a 220,000 sq. ft. state-of-the-art component MRO facility based in Montreal, Canada. An additional MRO hub, AJWT Europe, opened in October 2021.
Core service areas include: part sales and support, contracted component support, component MRO, supply-chain solutions, asset management, engine services, aircraft interiors, battery repair and overhaul, and leasing of aircraft spare parts and engines.
AJW has operational hubs and local offices across Africa, Asia Pacific, China, CIS, Europe, Latin America, Middle East, and North America.
AJW Group offers 24/7/365 support and operates an outstanding Aircraft On Ground (AOG) service.
What you'll do
- The Front of House Assistant will provide friendly and efficient customer service while maintaining cleanliness and presentation in the front-of-house area. They will also assist with stock management and support cleaning duties in line with food safety standards.
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