Job Description

• Location: RedQ

• Department: Group Ancillary

• Entity: AAAMS

• Status (Full time/part time/contract): Full time

The Ancillary Pricing System Analyst supports the Pricing System team through accurate pricing configuration, system testing, and validation of promotional campaigns, fees, taxes, and ancillary products. The role also supports route and new market launches, coordinating end-to-end with cross-functional stakeholders from implementation to ongoing maintenance. Acting as the gatekeeper for master price files, this role ensures pricing integrity, governance, and compliance, while reporting to the Ancillary Pricing System Manager on projects related to pricing configuration, process improvement, and innovation.

WHAT YOU'LL LEARN & CONTRIBUTE TO

• Configure and maintain ancillary pricing, promotional campaigns, new routes, and fee structures within the system.

• Develop a strong understanding of pricing logic, ancillary products, promotional mechanisms, and system configuration in New Skies.

• Act as the gatekeeper for master price files, ensuring accuracy, consistency, and pricing governance across markets and routes.

• Perform QA testing, validation, and reconciliation for projects and promotional campaigns prior to go-live to ensure end-to-end system readiness.

• Maintain and update internal process documentation and configuration guidelines using Google Workspace / Google Sites.

• Collaborate closely with cross-functional stakeholders (Pricing, Commercial, Route Revenue, Marketing, Network, ICT, Sales & Distribution, and Product) to support end-to-end delivery of new product, campaign, and route launches.

• Support post-launch monitoring by troubleshooting pricing system issues, resolving campaign discrepancies, and managing escalations from Customer Happiness and other operational teams.

• Contribute to process improvement and project enhancement initiatives, including the development of templates, dashboards, and tools to track pricing effectiveness and operational performance.

WHO YOU ARE:

• Degree in a related discipline; fresh graduates are welcome to apply

• Experience or exposure to coding languages such as Python and JSON

• Strong analytical and problem-solving skills with high attention to detail and accuracy

• Self-starter and fast learner, able to work independently with minimal supervision

• Effective communicator with strong interpersonal skills, able to engage stakeholders across functions

• Good organisational and time-management skills, with the ability to manage multiple tasks concurrently

• Experience with NewSkies, pricing system configuration, and testing/validation of new products will be an added advantage

• Proficient in Google Workspace (Sheets, Docs, Slides)

• Collaborative team player with a flexible and adaptable mindset

• Willing to travel

WHAT YOU’LL ENJOY:

• Physical Wellbeing: Key medical and insurance benefits, maternity expenses, flexible work arrangement, and health and fitness amenities.

• Emotional Wellbeing: Paid time off, wellness programmes, and childcare amenities. 

• Financial Wellbeing: Resources relating to financial, personal skills and career growth programmes.

• Allstars Specials: Free flights, unlimited discounted flights, and exclusive discounts with partners. 

• A unique Allstar culture like no other

OUR HIRING PROCESS:

• Application received

• Candidate screening

• Interview(s) and assessment(s)

• Background check and/or other assessments

• Offer and negotiation

GET TO KNOW AIRASIA:

AirAsia has been the World's Best Low-Cost Airline for 14 consecutive years with over 800 million guests flown. We continue to champion dreams, serve the underserved and connect the world and Asean like no other so Now Everyone Can Fly.

GET TO KNOW US:

Our story begins in 2001 with a dream, two planes and a 40 million ringgit debt. You’ll know us as the ‘Now Everyone Can Fly’ airline (if you don’t, we’re definitely older than you).

Today, we’re more than just an airline. We’re Capital A - a world-class brand that wears many hats. Our mission is to connect people and transform lives in Asean.

Above all, we’re Allstars. We believe in the unbelievable and we dare to dream. We also believe in celebrating all individuals. So no matter your culture and background or if you prefer aisle seat to window seat, we’re excited to have you onboard. 

Search Firm Representatives - We do not accept unsolicited assistance from search firms for employment opportunities. All CVs/resumes submitted by search firms to any of our employees without a valid written search agreement in place will be deemed as our sole property. No fee will be paid when a candidate is hired by us as a result of an agency referral when there is no pre-existing agreement in place.