Job Description

OVERVIEW: 

• Location:           Don Mueang, Bangkok

• Department:     Safety

• Entity:                 Thai AirAsia

• Status:                Full-time

YOUR ROLE AS AN EXECUTIVE, CABIN SAFETY

In an executive cabin safety position, you will serve a high-impact leader responsible for the oversight of cabin safety standards and emergency procedures. This role bridges the gap between regulatory mandates and commercial viability, ensuring that safety is integrated as a core business value.

WHAT YOU’LL CHAMPION:

Safety Policy & Regulatory Governance

• Act as a contact person for National Aviation Authorities (e.g., CAAT) and international bodies (IATA, ICAO)

• Ensure all cabin operations strictly adhere to legislative requirements and Air Operator Certificate (AOC) provisions.

• Review and ensure measurable KPIs are effectively cascaded and integrated.

• Make sure that operations align with both international regulatory frameworks and internal corporate safety standards.

• Oversee comprehensive safety documentation and records management in compliance with corporate and regulatory control requirements.
   

Safety Risk Management

• Lead end-to-end Hazard Identification and Risk Management protocols, transforming raw safety data into actionable intelligence to mitigate operational threats.

• Direct Root Cause Analysis (RCA) and safety investigations for cabin incidents, implementing robust corrective actions to prevent recurrence and reduce organizational liability.

• Conduct the Risk Assessment framework for the Cabin Crew Department, overseeing the formulation of strategic mitigation plans for identified hazards.

• Manage cabin incident investigations using reporting data to protect our people and prevent damage to the aircraft.
   

Safety Assurance

• Oversee departmental safety performance by standardizing audit procedures across all aircraft and base facilities.

• Ensure continuous regulatory readiness through targeted inspections of equipment, pre-flight protocols, and training effectiveness.

• Drive accountability in safety standards by managing the follow-up process for internal audit findings and implementing corrective actions.

• Coordinate regulatory surveillance and CAAT inspections, maintaining the organization’s standing as a compliant and safe operator.
   

Safety Performance & Change Management

• Define and monitor Safety Performance Indicators (SPIs), Safety & Emergency Procedures (SEP), and targets to drive departmental accountability and operational excellence.

• Oversee the Strategic Management of Change (MOC) process to ensure safety standards remain uncompromised during organizational or operational shifts.

• Improve the Cabin Safety Management System (SMS), adopting business best practices to maintain a proactive safety posture.

• Deliver comprehensive SMS training and education programs for both management and operations.

• Facilitate high-level communication of safety-critical data between the management team and stakeholders.

• Manage the distribution of vital safety intelligence across all levels of the organization to maintain a transparent and informed safety culture.
   

WHO YOU ARE:

• Bachelor’s Degree in any related field.

• Having knowledge or working experience in Safety Management System (SMS) by regulator or authorities or recognized training provider (example, CAAT, IATA, ICAO, etc)

• Expertise in translating frontline operational risks into compliant documentation frameworks and standard operating procedures (SOPs)

• Experience working as Cabin Crew Safety Instructor, Examiner, Checker, Executive, Airline Safety will be an advantage

• Strong leadership skills and logical decision-making to drive a proactive safety culture.

• Able to travel for business purposes as required
   

WHERE YOU’LL GO:

Dispatcher to captain, ramp agent to data analyst, brand executive to CEO - these are some Dare To Dream stories of our Allstars. 

Executive, Cabin Safety is no longer just about compliance; it is about becoming a Chief Risk Strategist in a high-stakes global industry. As you grow in this role, you move from simply doing tasks to building the safety systems that run the entire airline. You become the expert who turns daily flight data into clear plans that give company leaders confidence. You make sure that every flight isn't just a trip, but a perfect example of safety and trust.

WHAT YOU’LL ENJOY:

•   Physical Wellbeing: Key medical and insurance benefits, maternity expenses, flexible work arrangements, and health and fitness amenities.

•  Emotional Wellbeing: Paid time off, wellness programmes, and childcare amenities. 

•  Financial Wellbeing: Resources relating to financial, personal skills and career growth programmes.

• Allstars Specials: Free flights, unlimited discounted flights, and exclusive discounts with partners. 

• A unique Allstar culture like no other 

OUR HIRING PROCESS:

• Application Review and Skills Match

• Assessment

• Interviews

• Background Verification

• Offer Process

GET TO KNOW AIRASIA :

AirAsia has been the World's Best Low-Cost Airline for 14 consecutive years with over 800 million guests flown. We continue to champion dreams, serve the underserved and connect the world and Asean like no other so Now Everyone Can Fly.

GET TO KNOW US:

Our story begins in 2001 with a dream, two planes and a 40 million ringgit debt. You’ll know us as the ‘Now Everyone Can Fly’ airline (if you don’t, we’re definitely older than you).

Today, we’re more than just an airline. We’re Capital A - a world-class brand that wears many hats. Our mission is to connect people and transform lives in Asean.

Above all, we’re Allstars. We believe in the unbelievable and we dare to dream. We also believe in celebrating all individuals. So no matter your culture and background or if you prefer aisle seat to window seat, we’re excited to have you onboard. 

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