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TGCM Customer Service Representative II
full-timeSherman$0k - $0k

Summary

Location

Sherman

Salary

$0k - $0k

Type

full-time

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About this role

R10083035 TGCM Customer Service Representative II (Open)

Location:

Sherman, TX - 501 West Shepherd - TGCM - SM1

Air Liquide Electronics innovative electronic materials respond to increasingly challenging customer demands for improved mobility, connectivity, computing power and energy consumption. We offer ultra pure carrier gases, a wide range of specialty gases and advanced precursor molecules, enabling equipment for safe distribution, purification and on-line purity control. On site, manufacturers rely on our expertise in providing full management of these gases, advanced molecules and equipment and in helping to continuously improve production processes.

How will you CONTRIBUTE and GROW?

Air Liquide Electronics innovative electronic materials respond to increasingly challenging customer demands for improved mobility, connectivity, computing power and energy consumption. We offer ultra pure carrier gases, a wide range of specialty gases and advanced precursor molecules, enabling equipment for safe distribution, purification and on-line purity control. On site, manufacturers rely on our expertise in providing full management of these gases, advanced molecules and equipment and in helping to continuously improve production processes.

Total Gas & Chemical Management (TGCM) Operations group provides our semiconductor manufacturing customers with on site safe, reliable, and cost-effective management of the gases and chemicals needed on a daily basis in the production of electronics materials. This service requires operating and maintaining gas and chemical distribution equipment and systems 24/7 without issue or interruption.

Responsibilities:

  • Responsible for inventory control of chemicals and gas cylinders

  • Responsible for Schedule production for manufacturing operation by releasing jobs

  • Interface with customers to resolve issues including those with forecasts, special order, and non-delivered orders

  • Ensure that all stock-out situations are resolved in a timely manner

  • Interface with supplier to ensure that deliveries are on time, correct inventory levels are maintained, and non-conforming material is returned in a timely manner

  • Provide feedback to customers and management when actual usage varies significantly from forecast and it is impacting inventory levels

  • Maintain a list of all supplier contacts including account Reps. Order entry clerks, accounts receivable clerks, etc.

  • Elevate all critical inventory shortage situations to all parties affected and the appropriate levels of management

The hourly rate range for this position in Texas is $24.00-26.00

Benefits offered: Medical, Dental, Vision, Life Insurance, Short-Term Disability, Long-Term Disability, 401(k) match, Flexible Spending Accounts, EAP, Education Assistance, Parental Leave, Paid time off, and Holidays. 

For more information you can go to Air Liquide Benefit Offerings


The candidate must have valid unrestricted employment authorization in the U.S. and must not require visa sponsorship now or in the future. 

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Are you a MATCH?

Requirements:

  • HS Diploma or equivalent and 3+ years of customer service/Oracle experience

  • Ability to identify and analyze situations when customer forecast does not equal actual usage

  • Ability to utilize Min/Mix system to accurately forecast

  • Familiar with Oracle Applications, or experience with another computerized system for purchasing, and inventory

  • Ability to effectively utilize MS Word and Excel

  • Ability to Work in a Team Environment

  • Ability to communicate and coordinate issues

Our Differences make our Performance


At Air Liquide, we are committed to build a diverse and inclusive workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world.


We welcome and consider applications from all qualified applicants, regardless of their background. We strongly believe a diverse organization opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to innovate by living our fundamentals, acting for our success and creating an engaging environment in a changing world.

Other facts

Tech stack
Customer Service,Oracle,Inventory Control,Production Scheduling,Problem Solving,Communication,Teamwork,Forecasting,MS Word,MS Excel

About Air Liquide

Air Liquide is a world leader in gases, technologies and services for industry and healthcare. Present in 72 countries with 67,800 employees, the Group serves more than 4 million customers and patients. Oxygen, nitrogen and hydrogen are essential small molecules for life, matter and energy. They embody Air Liquide’s scientific territory and have been at the core of the Group’s activities since its creation in 1902.

Taking action today while preparing the future is at the heart of Air Liquide’s strategy. With ADVANCE, its strategic plan for 2025, Air Liquide is targeting a global performance, combining financial and extra-financial dimensions. Positioned on new markets, the Group benefits from major assets such as its business model combining resilience and strength, its ability to innovate and its technological expertise. The Group develops solutions contributing to climate and the energy transition—particularly with hydrogen—and takes action to progress in areas of healthcare, digital and high technologies.

Air Liquide’s revenue amounted to more than 27.5 billion euros in 2023. Air Liquide is listed on the Euronext Paris stock exchange (compartment A) and belongs to the CAC 40, CAC 40 ESG, EURO STOXX 50, FTSE4Good and DJSI Europe indexes.

Team size: 10,001+ employees
LinkedIn: Visit
Industry: Chemical Manufacturing

What you'll do

  • The representative is responsible for inventory control of chemicals and gas cylinders and scheduling production for manufacturing operations. They will interface with customers to resolve issues and ensure timely deliveries from suppliers.

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Frequently Asked Questions

What does Air Liquide pay for a TGCM Customer Service Representative II?

Air Liquide offers a competitive compensation package for the TGCM Customer Service Representative II role. The salary range is USD 0k - 0k per year. Apply through Clera to learn more about the full compensation details.

What does a TGCM Customer Service Representative II do at Air Liquide?

As a TGCM Customer Service Representative II at Air Liquide, you will: the representative is responsible for inventory control of chemicals and gas cylinders and scheduling production for manufacturing operations. They will interface with customers to resolve issues and ensure timely deliveries from suppliers..

Why join Air Liquide as a TGCM Customer Service Representative II?

Air Liquide is a leading Chemical Manufacturing company. The TGCM Customer Service Representative II role offers competitive compensation.

Is the TGCM Customer Service Representative II position at Air Liquide remote?

The TGCM Customer Service Representative II position at Air Liquide is based in Sherman, Texas, United States. Contact the company through Clera for specific work arrangement details.

How do I apply for the TGCM Customer Service Representative II position at Air Liquide?

You can apply for the TGCM Customer Service Representative II position at Air Liquide directly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process. You can also learn more about Air Liquide on their website.