About this role
Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation.
Support cargo sales/reservations and office administration in Frankfurt
Responsibilities:
- Prepare daily loading report for FRA flights
- Verify daily that shipments with onward connections are being flown as booked
- Shipment Tracing
- Booking (in WebLynx)
- Complete WebLynx entries for both inbound and outbound cargo,
- monitor/complete AMS/ACI entries, and ensure that customers provide all required AMS/ACI data in a timely and accurate fashion in accordance with regulatory and procedural requirements
- Ensure that all bookings have been done properly in WebLynx (ULD booking, minimum connection times, routing etc.)
Update customer profiles (updating alias names and addresses in WebLynx etc.) - Set up and maintain station files for all types of manifests, SITA messages, Air Canada handling reports, special handling documents, customs paperwork and all types of letters/document from customers
- Act as a liaison between customers and AC Cargo’s claims department and provide assistance in claims investigations
- Other duties that may be assigned from time to time
- High level of inter-personal skills to establish and maintain excellent relationships with internal/external customers as well as partners
- Good airfreight industry knowledge
- Two years related work experience
- Good time management skills
- Good knowledge of office automation tools (e.g. MS Office)
- Driving license (preferable)
Conditions of Employment:
Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibility of the candidates applying for this position.
Linguistic Requirements
Bilingual (English and German)
Diversity and Inclusion
Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success.
As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.
Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.
Other facts
About Air Canada
Canada's largest airline, the country’s flag carrier and a founding member of Star Alliance, the world's most comprehensive air transportation network celebrating its 25thanniversary in 2022, Air Canada provides scheduled passenger service directly to 51 airports in Canada, 51 in the United States and 86 internationally. It is the only international network carrier in North America to receive a Four-Star ranking from Skytrax, which in 2021 gave Air Canada awards for the Best Airline Staff in North America, Best Airline Staff in Canada, Best Business Class Lounge in North America, and an excellence award for its management of the COVID-19 pandemic.
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Air Canada est la plus importante société aérienne du Canada, le transporteur national du pays et un membre cofondateur du réseau Star Alliance — le plus vaste regroupement mondial de sociétés aériennes, qui célèbre son 25e anniversaire en 2022. Les lignes passagers régulières d’Air Canada relient sans escale 51 aéroports au Canada, 51 aux États-Unis et 86 sur le reste du globe. En Amérique du Nord, Air Canada constitue le seul transporteur aérien d’envergure internationale offrant une gamme complète de services à détenir la cote quatre étoiles de Skytrax qui, en 2021, lui a décerné les prix Meilleur personnel au sol et à bord en Amérique du Nord, Meilleur personnel au sol et à bord au Canada, Meilleur salon de classe affaires en Amérique du Nord ainsi qu’un Prix d’excellence pour sa gestion de la pandémie de la COVID-19.
What you'll do
- The Cargo Sales Agent will support cargo sales and reservations, prepare daily loading reports, and verify shipments. Additional responsibilities include managing bookings in WebLynx and acting as a liaison for claims investigations.
Ready to join Air Canada?
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