About this role
Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation.
Support cargo operations and office administration requirements in Hong Kong.
Responsibilities:
- Accept dangerous goods for transport by Air Canada in accordance with Company, Transport Canada and local CAD.
- Manage station ULD inventories and liaise with Cargo Network Control YYZ to ensure that sufficient equipment to support both passenger and cargo operations.
- Implement load plan and coordinate with warehouse / ramp team to ensure best use of available space/weight for each flight.
- Plan load and entry into weight & balance systems. Monitor and coordinate ramp activities.
- Answer enquiries from customers on both import and export.
- Handle irregularities and operational disruptions.
- Maintain and arrange replenishment of the office’s forms, labels and stationery inventories and other administrative supports.
- Monitor the ULD build-up of high value / hi-tech product shipments to prevent incidents of pilferage while goods are within the cargo terminal facility.
- Coordinate bookings with customers, entries into the system before flight; close and verify airwaybills after flights under manager’s supervision.
- Able to work in ramp for loading supervision.
- Able to work under roster.
- Other duties that may be assigned from time to time.
- Undergraduate degree is required.
- High level of inter-personal skills to establish and maintain excellent relationships with internal/external customers.
- Good airfreight industry knowledge.
- Five years related work experience.
- Good time management skills.
- Good knowledge of office automation tools (e.g. MS Office).
- Driving license (preferable).
- Fluent in English and Cantonese.
Conditions of Employment:
Candidates must be eligible to work in the country of interest at the time any offer of employment is made and are responsible for obtaining any required work permits, visas, or other authorizations necessary for employment. Prior to their start date, candidates will also need to provide proof of their eligibility to work in the country of interest.
Linguistic Requirements
Bilingual (English and Cantonese)
Diversity and Inclusion
Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success.
As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.
Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted
Other facts
About Air Canada
Canada's largest airline, the country’s flag carrier and a founding member of Star Alliance, the world's most comprehensive air transportation network celebrating its 25thanniversary in 2022, Air Canada provides scheduled passenger service directly to 51 airports in Canada, 51 in the United States and 86 internationally. It is the only international network carrier in North America to receive a Four-Star ranking from Skytrax, which in 2021 gave Air Canada awards for the Best Airline Staff in North America, Best Airline Staff in Canada, Best Business Class Lounge in North America, and an excellence award for its management of the COVID-19 pandemic.
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Air Canada est la plus importante société aérienne du Canada, le transporteur national du pays et un membre cofondateur du réseau Star Alliance — le plus vaste regroupement mondial de sociétés aériennes, qui célèbre son 25e anniversaire en 2022. Les lignes passagers régulières d’Air Canada relient sans escale 51 aéroports au Canada, 51 aux États-Unis et 86 sur le reste du globe. En Amérique du Nord, Air Canada constitue le seul transporteur aérien d’envergure internationale offrant une gamme complète de services à détenir la cote quatre étoiles de Skytrax qui, en 2021, lui a décerné les prix Meilleur personnel au sol et à bord en Amérique du Nord, Meilleur personnel au sol et à bord au Canada, Meilleur salon de classe affaires en Amérique du Nord ainsi qu’un Prix d’excellence pour sa gestion de la pandémie de la COVID-19.
What you'll do
- The Cargo Agent will support cargo operations and manage station ULD inventories while coordinating with various teams to ensure efficient operations. They will also handle customer inquiries and monitor high-value shipments to prevent pilferage.
Ready to join Air Canada?
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