About this role
Company: Globe Life AO
Location: 100% Remote (U.S. Based)
Employment Type: Full-Time
Overview
Globe Life AO is seeking Remote Client Support Specialists to join our expanding, fully remote team. This role is well suited for motivated, self-directed professionals who value strong client relationships, professional growth, and work-life balance.
In this position, you will support both new and existing clients by providing personalized guidance and clear information regarding benefit options. You will interact with multiple clients each day, ensuring their questions are addressed with accuracy, professionalism, and care.
We offer a supportive, mentorship-focused environment designed to help you develop your skills, achieve your goals, and advance your career at a sustainable pace.
Key Responsibilities
Client Enrollment: Guide new clients through the onboarding and enrollment process.
Personalized Support: Assess client needs and provide tailored benefit recommendations.
Plan Development: Help clients identify coverage options that align with their goals.
Client Service: Respond promptly to inquiries and maintain consistent communication.
Networking and Outreach: Build professional relationships and expand your client reach.
Compliance: Adhere to all company policies and applicable state regulations.
Scheduling: Manage appointments efficiently to maintain organization and productivity.
Preferred Skills
Strong communication and active listening abilities.
Ability to learn quickly and adapt in a virtual work environment.
Highly organized, dependable, and comfortable working independently.
Professional, team-oriented mindset with a strong work ethic.
Motivation driven by growth, achievement, and high-quality service.
What We Offer
100% Remote Position: Work from home with no commuting required.
Virtual Training & Development: Ongoing workshops, mentorship, and leadership programs.
Weekly Pay with Bonus Opportunities: Performance-based compensation structure.
Union Representation: Membership through OPEIU Local 277.
Medical Reimbursement Program: Available to eligible team members.
Modern Technology & Resources: Tools designed to support success in a virtual environment.
Conferences & Leadership Events: Continued learning and professional development opportunities.
Incentive Trips & Team Activities: Recognition for performance and contributions.
Why Join Globe Life AO
This is more than a remote role—it’s an opportunity to build a meaningful, long-term career while helping individuals and families protect what matters most. At Globe Life AO, we value integrity, accountability, and professional growth.
You’ll be part of a team that prioritizes mentorship, collaboration, and advancement, offering stability alongside flexibility in a fully remote setting.
Apply Today
If you are goal-oriented, service-focused, and ready to grow within a supportive organization, we encourage you to apply. Take the next step in your career with Globe Life AO—where your dedication and success are truly valued.
Other facts
About AIL
American Income Life is a major provider of supplemental insurance benefits to working families through relationships established with labor unions, credit unions, and associations.
The Company was founded with just $25,000 in borrowed capital more than 50 years ago by entrepreneur and philanthropist Bernard Rapoport.
American Income Life is licensed in 49 states, the District of Columbia, Canada, and is registered to carry on business in New Zealand. AIL also has a wholly-owned subsidiary: National Income Life Insurance Company, licensed in the state of New York. American Income Life, along with our New York subsidiary National Income Life, has combined assets of more than $3 billion with more than $46.6 billion of life insurance in force in 2014. (as of 4/15)
A.M. Best, one of the country's oldest and most respected insurance ratings companies, has rated American Income Life as A (Excellent) for Financial Strength (as of 10/24).
American Income Life Insurance Company has a long history and rich tradition of partnering with the working family community: through national and local leaders, advocating for key issues and campaigns, and investing in a public agenda that reflects the core values of importance to all working people.
If you are interested in a career where your opportunities are truly unlimited, please visit www.ailcareers.com.
What you'll do
- The Client Success Protection Plan Specialist will guide new clients through the onboarding process and provide personalized support to assess client needs. They will also respond to inquiries, maintain communication, and help clients identify suitable coverage options.
Ready to join AIL?
Take the next step in your career journey