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Client Relations Specialist
full-timePawtucket

Summary

Location

Pawtucket

Type

full-time

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About this role

Globe Life AO is expanding and hiring Remote Client Success Specialists to join our mission-driven team. This position is perfect for individuals who are motivated, growth-oriented, and excited about helping others—while enjoying the flexibility of a fully remote career.

Whether you’re starting fresh or seeking a change, this role offers an opportunity to learn, grow, and build a rewarding career from wherever you are. We provide comprehensive training, mentorship, and tools to help you succeed.


Why You’ll Love This Role

  • Fully Remote: Work from home or anywhere with a reliable internet connection.

  • Weekly Pay: Consistent weekly pay with performance-based bonuses and unlimited earning potential.

  • Professional Training: No prior experience required—virtual workshops and mentorship are provided.

  • Union Benefits: Access to OPEIU Local 277 membership and professional representation.

  • Health & Life Coverage: Medical reimbursement and company-paid life insurance (including Accidental Death Benefits).

  • Recognition & Rewards: Enjoy incentive trips, team events, and leadership development opportunities.

  • Career Growth: Structured advancement paths with mentorship and leadership support.


Key Responsibilities

  • Conduct virtual consultations to help clients understand their benefit options.

  • Guide new members through enrollment and provide ongoing support.

  • Address client inquiries with professionalism and clear communication.

  • Develop customized benefit solutions aligned with client needs and goals.

  • Build and maintain long-term client relationships through trust and consistency.

  • Manage your schedule and maintain accurate digital records.


Qualifications

  • Excellent communication and interpersonal skills.

  • Strong organizational abilities and time management skills.

  • Quick learner with the ability to adapt to new systems and processes.

  • Self-motivated and comfortable working independently in a virtual setting.

  • Team-oriented mindset and willingness to learn from mentorship and feedback.

  • Authorized to work in the United States with reliable Wi-Fi and a Windows-based computer.


Why Globe Life AO

At Globe Life AO, you’ll have the chance to build a career—not just a job. We believe in empowering people to achieve financial independence and professional fulfillment through meaningful work. Our environment emphasizes collaboration, integrity, and personal development, giving you the flexibility to design your ideal career path.

If you’re ready to take the next step toward a flexible, growth-focused, and purpose-driven career, we’d love to connect with you.


Apply today and join a team where your success and impact go hand in hand.

Other facts

Tech stack
Communication,Interpersonal Skills,Organizational Abilities,Time Management,Adaptability,Self-Motivation,Team-Oriented Mindset,Client Relations

About AIL

American Income Life is a major provider of supplemental insurance benefits to working families through relationships established with labor unions, credit unions, and associations.

The Company was founded with just $25,000 in borrowed capital more than 50 years ago by entrepreneur and philanthropist Bernard Rapoport.

American Income Life is licensed in 49 states, the District of Columbia, Canada, and is registered to carry on business in New Zealand. AIL also has a wholly-owned subsidiary: National Income Life Insurance Company, licensed in the state of New York. American Income Life, along with our New York subsidiary National Income Life, has combined assets of more than $3 billion with more than $46.6 billion of life insurance in force in 2014. (as of 4/15)

A.M. Best, one of the country's oldest and most respected insurance ratings companies, has rated American Income Life as A (Excellent) for Financial Strength (as of 10/24).

American Income Life Insurance Company has a long history and rich tradition of partnering with the working family community: through national and local leaders, advocating for key issues and campaigns, and investing in a public agenda that reflects the core values of importance to all working people.

If you are interested in a career where your opportunities are truly unlimited, please visit www.ailcareers.com.

Team size: 5,001-10,000 employees
LinkedIn: Visit
Industry: Insurance

What you'll do

  • The Client Relations Specialist will conduct virtual consultations to help clients understand their benefit options and guide new members through enrollment while providing ongoing support. They will also develop customized benefit solutions aligned with client needs and build long-term client relationships.

Ready to join AIL?

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Frequently Asked Questions

What does a Client Relations Specialist do at AIL?

As a Client Relations Specialist at AIL, you will: the Client Relations Specialist will conduct virtual consultations to help clients understand their benefit options and guide new members through enrollment while providing ongoing support. They will also develop customized benefit solutions aligned with client needs and build long-term client relationships..

Why join AIL as a Client Relations Specialist?

AIL is a leading Insurance company.

Is the Client Relations Specialist position at AIL remote?

The Client Relations Specialist position at AIL is based in Pawtucket, Rhode Island, United States. Contact the company through Clera for specific work arrangement details.

How do I apply for the Client Relations Specialist position at AIL?

You can apply for the Client Relations Specialist position at AIL directly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process. You can also learn more about AIL on their website.