About this role
Join us as a Cyber Major Loss Adjuster to take on key responsibilities within a world-class claims function.
Make your mark in Claims
Our Claims teams are the proven problem solvers of choice for clients, delivering consistent technical excellence and showcasing our service differentiation to create an unparalleled global claims handling experience. Through a robust stakeholder feedback loop and supported by consistent processes and leadership, we take pride in delivering responsive, fair and professional service with empathy and efficiency.
How you will create an impact
- Focused on Cyber notifications you will be responsible for a portfolio of high value, complex notifications end to end.
- Manage notifications arising from ransomware, breaches, network interruption, cyber extortion and data loss.
- Work with our underwriters, specialist teams and vendors to deliver bespoke pre-loss workshops to our Cyber Insureds.
- You will work to minimize indemnity exposure and mitigating vendor expense while managing financial and reputational risks for our Insureds.
- You will communicate regularly with internal and external stakeholders in your role as our technical claims expert and thought leader.
- As a senior member of the team, you will provide training and be a technical referral point for colleagues.
- You will also contribute to continuous improvement in Claims by supporting Quality Assurance / Regional Audit processes, ensuring mitigation of indemnity and expense exposure while communicating developments and outcomes as necessary to all key internal and external stakeholders.
What you’ll need to succeed:
- Advanced knowledge of legal / regulatory and litigation / procedural requirements for Cyber Claims.
- Deep experience of working with incident response teams, vendors and Insureds.
- Advanced communication and presentation skills.
- Advanced policy language skills enabling accurate and consistent policy wording interpretation.
- Experience in negotiation, mediation, arbitration and ADR skills on higher value complex claims.
- A track record of following up effectively on recommendations from technical claims audits and continuous file handling improvement.
- The ability to influence claims and non-claims stakeholders to effectively direct strategy.
- The ability to assist with technical training to the team’s claim handlers as required.
Ready to take your career to the next level? We would love to hear from you.
At AIG, we value in-person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office. This approach helps us work together effectively and create a supportive, connected environment for our team and clients alike.
Enjoy benefits that take care of what matters
At AIG, our people are our greatest asset. We know how important it is to protect and invest in what’s most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security—as well as your professional development—to bring peace of mind to you and your family.
Reimagining insurance to make a bigger difference to the world
American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world’s most far-reaching property casualty networks. It is an exciting time to join us — across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become.
Welcome to a culture of inclusion
We’re committed to creating a culture that truly respects and celebrates each other’s talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The talent of our people is one of AIG’s greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations.
AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.
AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities. If you believe you need a reasonable accommodation, please send an email to [email protected].
Functional Area:
Other facts
About AIG
American International Group, Inc. (NYSE: AIG) is a leading global insurance organization. AIG provides insurance solutions that help businesses and individuals in approximately 190 countries and jurisdictions protect their assets and manage risks through AIG operations and network partners.
Additional information about AIG can be found at www.aig.com | https://www.youtube.com/aig | https://twitter.com/aiginsurance | https://www.linkedin.com/company/aig/ | https://www.facebook.com/AIGInsurance | http://www.instagram.com/aiginsurance/
AIG is the marketing name for the worldwide property-casualty and general insurance operations of American International Group, Inc. All products and services are written or provided by subsidiaries or affiliates of American International Group, Inc. Products or services may not be available in all countries and jurisdictions, and coverage is subject to underwriting requirements and actual policy language. Non-insurance products and services may be provided by independent third parties. Certain property-casualty coverages may be provided by a surplus lines insurer. Surplus lines insurers do not generally participate in state guaranty funds, and insureds are therefore not protected by such funds.
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What you'll do
- You will manage a portfolio of high-value, complex cyber notifications end to end, including incidents like ransomware and data loss. Additionally, you will work with underwriters and vendors to deliver pre-loss workshops and minimize indemnity exposure.
Ready to join AIG?
Take the next step in your career journey