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Software Engineering, Specialist
full-timeMalaysia

Summary

Location

Malaysia

Type

full-time

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About this role

At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone.

As pioneering innovators for over 100 years, we’re now transforming our organisation to be faster, simpler and more connected. Because we want to be even better equipped to develop digital solutions and experiences that help more people live Healthier, Longer, Better Lives.

To get there, we need people with tech/digital/analytics expertise and passion to help develop positive, sustainable change through digitally enhanced experiences that will impact the lives of millions of people and create a healthier future for everyone.

If you believe in developing a better tomorrow, read on. 

About the Role

The role acts as a software engineering specialist responsible for developing and modernizing assigned applications. The position requires strong collaboration across technology teams, third‑party vendors, group functions, and business stakeholders. You will be expected to follow the software engineering lifecycle and ensure all required standards, best practices, and guidelines are adhered to, while staying aligned with the organization’s overall objectives and goals. The role also requires good organizational skills, the ability to multi‑task in a complex environment, and strong interpersonal skills.

Roles and Responsibilities:

Software Design and Engineering (80%)

  • Responsible for application development activities (design and coding) and deliveries for the Group Policy Admin system (G400).

  • Accountable for one or more application solutions/systems, ensuring quality, architecture, risk, and security compliance, as well as continuous improvement.

  • Responsible for governance and execution of software development processes, including version control, code reviews, architecture, security, quality, and performance.

  • Manage vendor services and SLAs for applications/systems under his/her purview.

  • Ensure application availability and reliability, with timely resolution of issues and problems.

Resource & Team Management (10%)

  • Optimize resource planning and utilization to maximize output supporting business demands.

  • Coach and mentor team members to develop the technical skills required for their roles.

  • Ensure team performance aligns with divisional and company strategies.

Delivery Management (5%)

  • Responsible for planning, prioritizing, and managing the delivery of assigned initiatives/projects with all stakeholders.

  • Ensure all deliveries comply with standard operating processes (e.g., SDLC, change management, security tollgates).

  • Ensure business and functional requirements are translated into effective system solutions.

  • Manage and optimize resource planning for product managers, business system analysts, and software engineers to support successful delivery.

  • Manage, optimize, and plan operating expenditure and capital expenditure.

Stakeholder Management (5%)

  • Manage and prioritize business demands based on value generation and resource capacity in collaboration with business unit heads.

  • Manage, negotiate, and influence relationships with business users and product managers (inter- and intra-divisionally) to deliver credible and consistent solution services.

  • Manage and influence relationships with vendors, business partners, and Group IT to ensure delivery flexibility.

Minimum Job Requirements:

  • Degree in IT from an accredited institution.

  • 5–6 years of experience in IT Product Management or Software Engineering, with 3–4 years of supervisory experience in the relevant IT domain.

  • Strong experience in process improvement for software development.

  • Strong presentation and documentation skills using Microsoft Office tools.

  • Solid technology and architecture background in middle and back‑office solutions (e.g., BPM, Group 400, Life Asia, Polisy Asia, Enterprise Integration, Content Management, Customer Communication Management).

  • Strong communication skills with the ability to interact with middle and senior management, and internal and external stakeholders.

  • Strong analytical and problem‑solving abilities.

  • Preferably with domain knowledge in insurance business operations, including distribution channels.

  • Able to work independently and highly self‑motivated.

  • Collaborative, able to work effectively with peers and other stakeholders.

Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.

Other facts

Tech stack
Software Engineering,Application Development,Collaboration,Process Improvement,Presentation Skills,Documentation Skills,Analytical Skills,Problem-Solving,Team Management,Stakeholder Management,Vendor Management,Quality Assurance,Architecture Compliance,Security Compliance,Resource Planning,Technical Skills

About AIA

AIA Group Limited and its subsidiaries (collectively “AIA” or the “Group”) comprise the largest independent publicly listed pan-Asian life insurance group. It has a presence in 18 markets – wholly-owned branches and subsidiaries in Mainland China, Hong Kong SAR(1), Thailand, Singapore, Malaysia, Australia, Cambodia, Indonesia, Myanmar, New Zealand, the Philippines, South Korea, Sri Lanka, Taiwan (China), Vietnam, Brunei and Macau SAR(2), and a 49 per cent joint venture in India. In addition, AIA has a 24.99 per cent shareholding in China Post Life Insurance Co., Ltd.

The business that is now AIA was first established in Shanghai more than a century ago in 1919. It is a market leader in Asia (ex-Japan) based on life insurance premiums and holds leading positions across the majority of its markets. It had total assets of US$328 billion as of 30 June 2025.

AIA meets the long-term savings and protection needs of individuals by offering a range of products and services including life insurance, accident and health insurance and savings plans. The Group also provides employee benefits, credit life and pension services to corporate clients. Through an extensive network of agents, partners and employees across Asia, AIA serves the holders of more than 43 million individual policies and over 16 million participating members of group insurance schemes.

AIA Group Limited is listed on the Main Board of The Stock Exchange of Hong Kong Limited under the stock codes “1299” for HKD counter and “81299” for RMB counter with American Depositary Receipts (Level 1) traded on the over-the-counter market under the ticker symbol “AAGIY”.

(1) Hong Kong SAR refers to the Hong Kong Special Administrative Region.
(2) Macau SAR refers to the Macau Special Administrative Region.

Team size: 10,001+ employees
LinkedIn: Visit
Industry: Insurance

What you'll do

  • The role involves developing and modernizing applications, ensuring quality and compliance with software development processes. It also includes managing vendor services and optimizing resource planning to support business demands.

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Frequently Asked Questions

What does a Software Engineering, Specialist do at AIA?

As a Software Engineering, Specialist at AIA, you will: the role involves developing and modernizing applications, ensuring quality and compliance with software development processes. It also includes managing vendor services and optimizing resource planning to support business demands..

Why join AIA as a Software Engineering, Specialist?

AIA is a leading Insurance company.

Is the Software Engineering, Specialist position at AIA remote?

The Software Engineering, Specialist position at AIA is based in Malaysia, Malaysia. Contact the company through Clera for specific work arrangement details.

How do I apply for the Software Engineering, Specialist position at AIA?

You can apply for the Software Engineering, Specialist position at AIA directly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process. You can also learn more about AIA on their website.