About this role
Do meaningful work with us. Every day.
At Amplify Health, we’re looking for individuals with ambition, resilience and passion for healthcare, insurance, wellness and digital technology. As a fast-growing business with the ambition of making people and communities across Asia healthier, we have exciting career opportunities available to help us achieve our vision.
The Product Manager & Partner Relations position is a strategic role focused on driving product innovation and building a strong partner ecosystem for AIA Vitality and Amplify Health. This role blends relationship management, product planning, and operational excellence to deliver exceptional value to clients and customers.The position serves as the primary liaison for external partners and vendors, ensuring a robust network of benefits at competitive costs while fostering long-term, mutually beneficial relationships. Internally, the role collaborates with cross-functional teams to shape the product roadmap, prioritize initiatives, and execute impactful solutions that enhance customer experience and business performance.
Responsibilities include managing partner operations, supporting local business units, embedding experimentation and hypothesis-driven development into product planning, and ensuring smooth operational delivery. This role is ideal for professionals who thrive at the intersection of strategy, innovation, and execution, and who are passionate about creating meaningful customer experiences through partnerships and product excellence.
The Position
Partner Management
Ensure Amplify Health clients and AIA local business units have access to a robust network of Vitality partners delivering value at competitive costs.
Manage and develop existing partner relationships, acting as the primary point of contact for external partners and vendors.
Collaborate with internal managers to assess, negotiate, and execute contracts, and evaluate partner/vendor performance.
Research & Development
Drive programme innovation for AIA Vitality through attractive partnerships and benefits.
Conduct ongoing assessments of partners, products, and features to enhance customer experience and business value.
Build and test hypotheses to inform product enhancements and strategic decisions.
Partner Operations
Support AIA clients in administering and expanding local partnership ecosystems.
Work closely with cross-functional stakeholders to ensure smooth operational delivery.
Product Planning
Collaborate with the lead product manager to define the product roadmap and implementation plan.
Create, maintain, and prioritize the product backlog based on business needs and user insights.
Gather and translate user requirements into clear product specifications, integrating usability studies and technical enablers.
Embed experimentation and hypothesis-driven development into all product initiatives.
Product Operations
Support product operations, including managing partner/vendor customer support and operational processes.
Experience & Qualifications
Minimum Requirements
Bachelor’s degree in Business Management, Economics, Supply Chain Management, or related field.
3–5 years of relevant experience.
Strong negotiation and leadership skills.
Excellent communication and presentation abilities, with the capacity to simplify complex concepts for diverse stakeholders.
Proficiency in Jira, Microsoft Office Suite (Word, Excel, PowerPoint), Miro, Visio, and other project management tools.
Ability to adhere to established frameworks, policies, and standards.
Professional representation of the team in all interactions.
Skilled at expressing complex issues and opportunities in clear, actionable terms.
Comfortable operating in multi-stakeholder environments with varying expectations.
Ability to manage multiple priorities under tight deadlines.
Strong problem-solving and analytical skills.
Collaborative team player with a proactive, hands-on approach and a “can-do” attitude.
You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.
Other facts
About AIA
AIA Group Limited and its subsidiaries (collectively “AIA” or the “Group”) comprise the largest independent publicly listed pan-Asian life insurance group. It has a presence in 18 markets – wholly-owned branches and subsidiaries in Mainland China, Hong Kong SAR(1), Thailand, Singapore, Malaysia, Australia, Cambodia, Indonesia, Myanmar, New Zealand, the Philippines, South Korea, Sri Lanka, Taiwan (China), Vietnam, Brunei and Macau SAR(2), and a 49 per cent joint venture in India. In addition, AIA has a 24.99 per cent shareholding in China Post Life Insurance Co., Ltd.
The business that is now AIA was first established in Shanghai more than a century ago in 1919. It is a market leader in Asia (ex-Japan) based on life insurance premiums and holds leading positions across the majority of its markets. It had total assets of US$328 billion as of 30 June 2025.
AIA meets the long-term savings and protection needs of individuals by offering a range of products and services including life insurance, accident and health insurance and savings plans. The Group also provides employee benefits, credit life and pension services to corporate clients. Through an extensive network of agents, partners and employees across Asia, AIA serves the holders of more than 43 million individual policies and over 16 million participating members of group insurance schemes.
AIA Group Limited is listed on the Main Board of The Stock Exchange of Hong Kong Limited under the stock codes “1299” for HKD counter and “81299” for RMB counter with American Depositary Receipts (Level 1) traded on the over-the-counter market under the ticker symbol “AAGIY”.
(1) Hong Kong SAR refers to the Hong Kong Special Administrative Region.
(2) Macau SAR refers to the Macau Special Administrative Region.
What you'll do
- The role focuses on managing partner operations and driving product innovation for AIA Vitality. It involves collaborating with cross-functional teams to shape the product roadmap and ensure smooth operational delivery.
Ready to join AIA?
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