About this role
At AIA we don’t simply believe in being ‘the best’. We believe in better – because there’s no limit to how far ‘better’ can take us. Everything we do is driven by our purpose to make a difference by helping people embrace Healthier, Longer, Better Lives. And every one of our people has an important role to play. If you want to make a difference by helping shape a healthier, better-protected Australia, read on.
The Opportunity
We’re looking for a Senior Cloud Operations Engineer to join our Melbourne-based team. Reporting to the Senior Manager – Cloud Operations & FinOps, you’ll play a pivotal role in managing and optimising AIA Australia’s cloud infrastructure.
This role combines deep technical expertise in Azure cloud operations with a strong focus on automation, governance, and cost optimisation through FinOps practices.
Key Responsibilities
- Cloud Operations & Automation
- Deliver and support operational services aligned with SLAs for AIA’s cloud-hosted solutions
- Manage lifecycle, compliance, and security of cloud services
- Automate routine tasks to improve scalability, reliability, and efficiency
- Develop and maintain scripts (KQL, PowerShell, Python) to streamline operations
- Cloud Governance & FinOps
- Support the development and enforcement of Azure policies and operational procedures
- Drive cost optimisation through tagging, budgeting, anomaly detection, and usage analysis
- Execute financial management strategies to maximise cloud value and efficiency
- Collaborate across teams to embed FinOps principles and promote cost-aware engineering
What You’ll Bring
- Proven experience in Azure cloud operations and cloud-native technologies (e.g., Kubernetes, Databricks, APIM)
- Strong scripting and automation skills (PowerShell, Python, KQL)
- Solid understanding of cloud security, compliance, and governance frameworks
- Hands-on experience with FinOps tools, models, and practices
- Azure certifications (AZ-104, AZ-305, AZ-400) are highly regarded
Why Choose AIA
- Access to ongoing training and development
- Career growth through internal mobility
- Additional leave days to recharge
- Health and wellbeing initiatives
- Flexible working arrangements
- Inclusive and supportive leadership
At AIA Australia, we’re proud to support the wellbeing of over 3.5 million Australians. As part of the AIA Group — the largest independent publicly listed pan-Asian life insurance group — we aim to engage one billion people to live Healthier, Longer, Better Lives by 2030.
AIA is different. Are you?
If you’re ready to make a difference every day, apply now.
Other facts
About AIA
AIA Group Limited and its subsidiaries (collectively “AIA” or the “Group”) comprise the largest independent publicly listed pan-Asian life insurance group. It has a presence in 18 markets – wholly-owned branches and subsidiaries in Mainland China, Hong Kong SAR(1), Thailand, Singapore, Malaysia, Australia, Cambodia, Indonesia, Myanmar, New Zealand, the Philippines, South Korea, Sri Lanka, Taiwan (China), Vietnam, Brunei and Macau SAR(2), and a 49 per cent joint venture in India. In addition, AIA has a 24.99 per cent shareholding in China Post Life Insurance Co., Ltd.
The business that is now AIA was first established in Shanghai more than a century ago in 1919. It is a market leader in Asia (ex-Japan) based on life insurance premiums and holds leading positions across the majority of its markets. It had total assets of US$328 billion as of 30 June 2025.
AIA meets the long-term savings and protection needs of individuals by offering a range of products and services including life insurance, accident and health insurance and savings plans. The Group also provides employee benefits, credit life and pension services to corporate clients. Through an extensive network of agents, partners and employees across Asia, AIA serves the holders of more than 43 million individual policies and over 16 million participating members of group insurance schemes.
AIA Group Limited is listed on the Main Board of The Stock Exchange of Hong Kong Limited under the stock codes “1299” for HKD counter and “81299” for RMB counter with American Depositary Receipts (Level 1) traded on the over-the-counter market under the ticker symbol “AAGIY”.
(1) Hong Kong SAR refers to the Hong Kong Special Administrative Region.
(2) Macau SAR refers to the Macau Special Administrative Region.
What you'll do
- The Senior Cloud Operations Engineer will manage and optimize AIA Australia’s cloud infrastructure, ensuring operational services align with SLAs. This role involves automating routine tasks and supporting cloud governance and FinOps practices.
Ready to join AIA?
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