About this role
At AIA we don’t simply believe in being ‘the best’. We believe in better – because there’s no limit to how far ‘better’ can take us. Everything we do is driven by our purpose to make a difference by helping people embrace Healthier, Longer, Better Lives. And every one of our people has an important role to play. If you want to make a difference by helping shape a healthier, better-protected Australia, read on.
Are you looking for a role that offers structure, purpose, and flexibility without the full-time grind? We’re seeking a warm, professional Receptionist to join our AIA team in Sydney. This is a great opportunity for someone who enjoys connecting with people and wants to contribute to a business that helps Australians live Healthier, Longer, Better Lives.
As the welcoming face of AIA, you’ll be the first point of contact for staff and visitors, managing our reception space. You’ll also support projects and initiatives for our Executive Committee and CEO Office as required, adding some variety to your day.
This is a permanent position based at our Market Street office, with working hours from 8:30am to 4:30pm, Monday to Friday—perfect for those who value work-life balance. Alternatively, job share arrangements can be available for the right candidates!
To do this successfully you will:
Greet visitors and provide a friendly, professional reception service.
Support staff with day-to-day administrative needs.
Manage meeting room bookings and assist with travel arrangements for senior leaders.
Handle invoicing and expenses for the CEO Office.
Contribute to staff engagement activities and occasional projects.
Successful applications will demonstrate:
A reliable, organised individual with experience in reception, office administration, or hospitality.
A natural communicator who enjoys building relationships and is confident engaging with senior executives.
Strong attention to detail and the ability to manage priorities with ease.
Why choose AIA:
At AIA, we’ve made a promise to help people live healthier, longer, better lives. And it starts with our own people.
Flexible working arrangements to suit your lifestyle
Access our training and development to build on your current skills
Career development through internal mobility opportunities
Work for a business helping millions of Australians and make a difference to someone’s life everyday
Access additional leave days a year to recharge and refresh yourself
Enjoy wonderful Health and Wellbeing initiatives that support you
Work with supportive and inclusive managers
Flexible working arrangements
At AIA Australia, we’re proud to help guide, support and protect the wellbeing of over 3.5 million Australians. As part of the AIA Group - the largest independent publicly listed pan-Asian life insurance group – it is our ambition to engage one billion people to live Healthier, Longer, Better Lives by 2030. Lots of companies like to say they’re different. What makes us truly different at AIA, is the difference we make in people’s lives. We are proud that this difference has been recognised in the 2023 ANZIIF awards by being named Life Insurance Company of the Year.
AIA is different. Are you?
If you want to be part of an organisation and are ready for a role that offers flexibility, purpose, and the chance to make a difference every day, apply now.
Other facts
About AIA
AIA Group Limited and its subsidiaries (collectively “AIA” or the “Group”) comprise the largest independent publicly listed pan-Asian life insurance group. It has a presence in 18 markets – wholly-owned branches and subsidiaries in Mainland China, Hong Kong SAR(1), Thailand, Singapore, Malaysia, Australia, Cambodia, Indonesia, Myanmar, New Zealand, the Philippines, South Korea, Sri Lanka, Taiwan (China), Vietnam, Brunei and Macau SAR(2), and a 49 per cent joint venture in India. In addition, AIA has a 24.99 per cent shareholding in China Post Life Insurance Co., Ltd.
The business that is now AIA was first established in Shanghai more than a century ago in 1919. It is a market leader in Asia (ex-Japan) based on life insurance premiums and holds leading positions across the majority of its markets. It had total assets of US$328 billion as of 30 June 2025.
AIA meets the long-term savings and protection needs of individuals by offering a range of products and services including life insurance, accident and health insurance and savings plans. The Group also provides employee benefits, credit life and pension services to corporate clients. Through an extensive network of agents, partners and employees across Asia, AIA serves the holders of more than 43 million individual policies and over 16 million participating members of group insurance schemes.
AIA Group Limited is listed on the Main Board of The Stock Exchange of Hong Kong Limited under the stock codes “1299” for HKD counter and “81299” for RMB counter with American Depositary Receipts (Level 1) traded on the over-the-counter market under the ticker symbol “AAGIY”.
(1) Hong Kong SAR refers to the Hong Kong Special Administrative Region.
(2) Macau SAR refers to the Macau Special Administrative Region.
What you'll do
- As the Receptionist, you will greet visitors and provide a friendly, professional reception service while managing the reception space. You will also support staff with administrative needs and assist with projects for the Executive Committee and CEO Office.
Ready to join AIA?
Take the next step in your career journey