About this role
At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone.
It’s about finding new ways to not only better people's lives, but to better the communities and environments we live in. Encompassing our ambition of helping a billion people live Healthier, Longer, Better Lives by 2030.
And as part of our marketing, distribution & partnership team, you’ll play a vital part in advancing this movement. From inspiring meaningful connections with customers, partners and other stakeholders, to delivering purpose-led brand positioning and messaging, you'll be making a positive, healthy impact across all channels. You will have a unique and important part to play in helping more people live Healthier, Longer, Better Lives.
So if you believe in inspiring a better future, read on.
About the Role
We are seeking a motivated and knowledgeable person in Health Products as well as strong sales experience to join our team to support our agents in selling our expanded health and critical illness insurance product lines.Roles and Responsibilities:
- Providing in-depth product training and education to our agents to ensure they are equipped to effectively sell and service our health and critical illness insurance products
- Assisting agents with complex policy inquiries, coverage explanations, and claims support for our health and critical illness products
- Analyzing product performance data and customer feedback to identify opportunities for product enhancements or agent training improvements
- Collaborating with the marketing and underwriting teams to develop sales materials, policy specimens, and other resources to support agent success
- Staying up-to-date on industry regulations, trends, and competitor offerings in the health and critical illness insurance space
Other Responsibilities
- Perform other responsibilities and duties assigned by supervisor to meet operational and/ or other requirements.
Minimum Job Requirements:
- Degree Holder, preferably in Business
- At least 7 years experiences in insurance and financial services with relevant experience in Health & Wellness would be an advantage
- Must possess a sharp business mind and strong analytical skills to study competitors information and user feedback to drive sales. With great communication skills to translate consumers’ wants and needs into designs
- Quick learner and can work independently with little supervision
- Good interpersonal, communication and public speaking skills
- Good command of both written and spoken English, Cantonese and Mandarin
- Proficiency in Microsoft office with strong analytical skills.
Others:
- You are preferred to obtain the license of Insurance Authority (IA) (Paper 1,2, and 3) or any licenses if your job involves regulated activities
Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.
You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.
Other facts
About AIA
AIA Group Limited and its subsidiaries (collectively “AIA” or the “Group”) comprise the largest independent publicly listed pan-Asian life insurance group. It has a presence in 18 markets – wholly-owned branches and subsidiaries in Mainland China, Hong Kong SAR(1), Thailand, Singapore, Malaysia, Australia, Cambodia, Indonesia, Myanmar, New Zealand, the Philippines, South Korea, Sri Lanka, Taiwan (China), Vietnam, Brunei and Macau SAR(2), and a 49 per cent joint venture in India. In addition, AIA has a 24.99 per cent shareholding in China Post Life Insurance Co., Ltd.
The business that is now AIA was first established in Shanghai more than a century ago in 1919. It is a market leader in Asia (ex-Japan) based on life insurance premiums and holds leading positions across the majority of its markets. It had total assets of US$328 billion as of 30 June 2025.
AIA meets the long-term savings and protection needs of individuals by offering a range of products and services including life insurance, accident and health insurance and savings plans. The Group also provides employee benefits, credit life and pension services to corporate clients. Through an extensive network of agents, partners and employees across Asia, AIA serves the holders of more than 43 million individual policies and over 16 million participating members of group insurance schemes.
AIA Group Limited is listed on the Main Board of The Stock Exchange of Hong Kong Limited under the stock codes “1299” for HKD counter and “81299” for RMB counter with American Depositary Receipts (Level 1) traded on the over-the-counter market under the ticker symbol “AAGIY”.
(1) Hong Kong SAR refers to the Hong Kong Special Administrative Region.
(2) Macau SAR refers to the Macau Special Administrative Region.
What you'll do
- The role involves providing product training and support to agents, assisting with policy inquiries, and analyzing product performance data. Collaboration with marketing and underwriting teams is also essential to develop resources that support agent success.
Ready to join AIA?
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