About this role
Are you ready to shape a better tomorrow?
AIA Digital+ is a Technology, Digital and Analytics innovation hub dedicated to powering AIA to be more efficient, connected and innovative as it fulfils its Purpose to help millions of people across Asia-Pacific live Healthier, Longer, Better Lives.
If you are hungry and driven to play an active role in shaping a better tomorrow, we want to hear from you. Because the work we do at AIA Digital+ makes a difference in the lives of millions of people, every day. We will equip you with the critical skills, tools and technology, and endless opportunities to learn, contribute and thrive in a dynamic and exciting environment.
If you want to shape a brighter future at AIA Digital+, please read on.
About the Role
Consultant, Cloud Operations will provide day to day support to all AIA business units using AIA’s Azure public cloud platform including but not limited to incident-, change-, request- and problem management. This role focuses on leveraging azure services administration tasks and optimize cloud infrastructure, ensuring high availability, scalability, and security.Experience:
- 5+ years relevant experience in Cloud Engineering / Support role
- 5+ years of hands-on experience with IBM DB2, including administration, performance tuning, and troubleshooting.Excellent understanding and proven experience in Public Cloud implementation, workload migration and operational support in a multi-site enterprise environment
- Relevant professional certifications (Azure, AWS, ITIL etc)
- Practical experience of supporting Enterprise Public Cloud Services and automation
- Experience within a decentralized organization, preferably within the Group unit.
- Sound understanding of IT operating model design and best practices.
- Experience in top tier multinational corporation will be an advantage.
- Liaise with service providers to ensure that operational processes (backup, patching, provisioning, monitoring) for service follow-up and incident management.
- Exposure to other database technologies (e.g., Oracle, SQL Server, PostgreSQL, MySQL) is a plus.
Skills:
- Strong problem-solving and analytical skills.
- Excellent communication and collaboration skills.
- Ability to work in a fast-paced and dynamic environment.
Comprehensive skills in one of following areas:
- Middleware: IIS / Websphere / Apache / Tomcat
- Databases: IBM DB2 / Azure SQL Database / Oracle database / SQL Server
- Scripting and containers: Powershell, Azure cmd line, YAML, Containers / AKS, etc.
Build a career with us as we help our customers and the community live healthier, longer, better lives.
You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.
Other facts
About AIA
AIA Group Limited and its subsidiaries (collectively “AIA” or the “Group”) comprise the largest independent publicly listed pan-Asian life insurance group. It has a presence in 18 markets – wholly-owned branches and subsidiaries in Mainland China, Hong Kong SAR(1), Thailand, Singapore, Malaysia, Australia, Cambodia, Indonesia, Myanmar, New Zealand, the Philippines, South Korea, Sri Lanka, Taiwan (China), Vietnam, Brunei and Macau SAR(2), and a 49 per cent joint venture in India. In addition, AIA has a 24.99 per cent shareholding in China Post Life Insurance Co., Ltd.
The business that is now AIA was first established in Shanghai more than a century ago in 1919. It is a market leader in Asia (ex-Japan) based on life insurance premiums and holds leading positions across the majority of its markets. It had total assets of US$328 billion as of 30 June 2025.
AIA meets the long-term savings and protection needs of individuals by offering a range of products and services including life insurance, accident and health insurance and savings plans. The Group also provides employee benefits, credit life and pension services to corporate clients. Through an extensive network of agents, partners and employees across Asia, AIA serves the holders of more than 43 million individual policies and over 16 million participating members of group insurance schemes.
AIA Group Limited is listed on the Main Board of The Stock Exchange of Hong Kong Limited under the stock codes “1299” for HKD counter and “81299” for RMB counter with American Depositary Receipts (Level 1) traded on the over-the-counter market under the ticker symbol “AAGIY”.
(1) Hong Kong SAR refers to the Hong Kong Special Administrative Region.
(2) Macau SAR refers to the Macau Special Administrative Region.
What you'll do
- The Cloud Operations Consultant will provide day-to-day support to all AIA business units using AIA’s Azure public cloud platform. This includes incident, change, request, and problem management, while optimizing cloud infrastructure for high availability, scalability, and security.
Ready to join AIA?
Take the next step in your career journey