The Home Loan Post-Close Processing Coordinator will provide quality customer service by obtaining necessary documentation for underwriting the loan file, ordering third party documentation, communicating directly with the customer and/or mortgage loan originator in a professional and effective manner to obtain necessary documentation, and provide proper disclosure as required by local, state, and federal regulations.

HLD Post-Close Loan Processing
• Set up draw screen in the mortgage system and send loan draw welcome email to borrowers and builder.
• Monitor construction draw inbox, process emails received within 24 hours of receipt.
• Notify builders when inspections have been ordered and their expected due date. Update mortgage system with order details.
• Follow up on past-due draw inspections.
• Send disbursement authorizations to borrowers prior to releasing any draw. Communicate to builders and borrowers what is being paid for on each draw.
• Request Certificate of Occupancy and final draw amount when final inspection request has been received. Then notate loan is ready for modification.
• Ensure builders sign final lien waiver prior to releasing final draw.
• Request required documents needed for loan modification from borrower.
• Schedule loan modification with borrowers and loan originator.

General Customer Support
• Provide customer service to mortgage loan originators, customers, external vendors, and loan investors.
• Update the loan originators on the progress of the loan file in an efficient, accurate manner.
• Contact the loan originator or the borrower to obtain any missing documents.

Other Duties as Assigned/Personal Employee Development
• Other duties and responsibilities as assigned, which may include specific projects.
• Participate in continuous learning activities to sustain knowledge of the industry, management practices, and Association policies, procedures, and guidelines.

Requirements

Education and/or experience to an associates degree, and 1-2 years of loan administration experience preferred.

ABOUT US

We are an Equal Employment/Affirmative Action employer, including veterans and individuals with disabilities. We do not discriminate in hiring on the basis of age, race, color, national origin, sex, sexual orientation, gender identity, pregnancy (including childbirth or related medical condition), religion, disability, protected veteran status, or any other characteristic protected by federal, state or local law.

If you need a reasonable accommodation for any part of the employment process, please contact us by email at [email protected] or by phone at (912) 764-9091 and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this e-mail address.

Why AgSouth?

When you work here, you have an opportunity to make a difference for agriculture and rural communities. Part of the national Farm Credit System, we are an agricultural lending cooperative that provides loans for land, production agriculture, farm equipment, crop insurance, leasing, and home mortgages. Our $4 billion portfolio of customers and strong presence in local communities across North Carolina, South Carolina, and Georgia allow us to effectively serve our member-borrowers as the largest agricultural lender in the southeast.

At AgSouth, we value our employees and provide them room to grow both personally and professionally. If you’re looking for more than just a job, consider joining the AgSouth family!

What can we offer you?

·         Competitive pay, with paid vacation, holidays and sick leave, as well as paid time off for volunteering.

·         Corporate incentive plan with spot bonuses for top-notch work.

·         Medical, dental and vision insurance, as well as life and disability insurance.

·         Flexible spending and health savings accounts.

·         Generous 401(k) matching contributions, as well as additional employer contributions.

·         Reimbursement for approved higher education pursuits.

·         A wellness program for employees, which includes resources for a healthier lifestyle.

·         Corporate learning programs for professional development.

·         Other perks, such as employee discounts on select cell phone providers, computers, etc.