About this role
About Agoda
At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.
Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide.
No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us.
The Opportunity:
As an Account Manager your key objective is to grow the coverage and quality of Agoda’s supply network by remotely managing a portfolio of hotel partners in the mid-tail segment. You will be responsible for maximizing partner engagement, driving portfolio performance, and improving supply metrics through digital-first account management at scale.
In this role, you’ll get to:
- Own and manage a portfolio of 75–100 hotels within the mid-tail segment.
- Build and maintain strong partner relationships remotely via calls, emails, and virtual meetings.
- Drive improvements in key supply metrics (SHS, DS, Pvar, AV) by analyzing performance and recommending solutions.
- Activate Agoda products and promotions for partners, track deal performance, and ensure outcomes are documented.
- Use Agoda’s digital tools (Avaya, HubSpot, SHS/DS Playbooks) for outreach, logging, and reporting.
- Ensure at least 90% portfolio coverage each quarter, prioritizing underperforming properties for higher impact.
- Participate in training to stay updated on new tools, processes, and best practices.
- Act as a point of contact for partner escalations within your assigned portfolio.
What you’ll need to succeed:
- Minimum 4 years’ experience in account management, business development, or supply/e-commerce role.
- Strong relationship management and negotiation skills, with proven success in B2B engagement.
- Analytical mindset, with experience using data to drive decisions and performance outcomes.
- Comfort with digital-first work (remote portfolio management, call systems, CRM tools).
- Self-driven, organized, and able to manage a large portfolio independently.
- Strong communication skills, capable of holding multiple meaningful partner conversations daily.
- Ability to adapt quickly to evolving workflows, tools, and business priorities.
#Gurgaon #Account_Manager #India
Discover more about working at Agoda
- Agoda Careers https://careersatagoda.com
- Facebook https://www.facebook.com/agodacareers/
- LinkedIn https://www.linkedin.com/company/agoda
- YouTube https://www.youtube.com/agodalife
Equal Opportunity Employer
At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
Disclaimer
We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.
Other facts
About Agoda
At Agoda, we bridge the world through travel. We aim to make it easy and rewarding for more travelers to explore and experience the amazing world we live in. We do so by enabling more people to see the world for less – with our best-value deals across our 6,000,000+ hotels and holiday properties, 130,000+ flight routes, 360,000+ activities, and more.
Agoda was founded in 2005 in Thailand by two lifelong friends with a shared passion for travel. Today, Agoda is part of Booking Holdings [BKNG], and we have more than 7,000 employees from 90 nationalities in offices across Asia Pacific, the Middle East, Europe, and the Americas.
In every department – from engineering to customer support – you’ll find that data and technology are at the heart of our culture. There’s never a boring day at Agoda as we aim to make travel hassle-free for everyone. If you’re ready to begin your best journey with us and help us build travel for the world, join us.
For properties seeking partnership with Agoda, visit https://connect.agoda.com
What you'll do
- The Account Manager will manage a portfolio of 75-100 hotels, focusing on maximizing partner engagement and improving supply metrics. This includes using digital tools for outreach and ensuring high portfolio coverage.
Ready to join Agoda?
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