About this role
Job Description
Review Asia Pacific countries customers’ accounts.
Communicate with customers regarding their account status and make subsequent collection of payments.
Follow up with Order management team and or banks as required.
Utilize the system and /or tools available for information to validate and resolve the issues directly.
Ensure timely and correct routing of customer information/requests which require further investigation to the appropriate internal business partners.
Be a communication linkage with the order management team and escalations to the business and credit department for effective resolutions.
Metrics reporting to the management on their portfolio.
Provide quality comments for invoice/accounts in their portfolio with regular follow up per the Invoice Life Cycle.
* Handle any ad-hoc tasks assigned by supervisor/manager on timely basis.
Qualifications
• Bachelor Degree in Accounting or equivalent Professional qualification, preferably 2-3 years in relevant working experience.
• Bills checking experience in banks a definite plus.
• Excellent communication and negotiation skills with ability to deliver results.
• Self-starter, flexible and ability to meet tight deadlines.
• Integrity and able to work under pressure.
• Proactive and able to resolve problems independently.
• Mandarin & Malay speaking & written is an added advantage.
Additional Details
This job has a full time weekly schedule.Our pay ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. During the hiring process, a recruiter can share more about the specific pay range for a preferred location. Pay and benefit information by country are available at: https://careers.agilent.com/locationsAgilent Technologies Inc. is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other protected categories under all applicable laws.Travel Required:
NoShift:
DayDuration:
No End DateJob Function:
FinanceOther facts
About Agilent Technologies
Agilent customers are finding new ways to treat cancer, ensure food, water, air, and medicine quality and safety, discover new drug treatments, research infectious diseases, and create alternative energy solutions for a greener planet. From start to finish, we have them covered with our vast product solutions and services portfolio.
Around the world, Agilent’s people bring innovations, technologies, and services to the forefront of science. Our teams design and manufacture a wide array of advanced analytical, research, and diagnostic solutions and tools for use inside and outside laboratories.
Additionally, the unique expertise of Agilent’s CrossLab and technical teams provides valuable insight and support to our customers, helping them fully optimize their laboratories and resources to better focus on what's important: bringing great science to life.
In fiscal 2022, Agilent Technologies generated revenue of (US) $6.85 billion.
What you'll do
- The Finance Associate (Collector) is responsible for reviewing customer accounts in Asia Pacific, communicating with customers about their account status, and collecting payments. They will also follow up with the order management team and banks, ensuring timely routing of customer information and metrics reporting to management.
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