About this role
Description
Basic responsibilities
· Availability to work a minimum of 40 hours during normal business hours of 8:30AM to 5:30PM
· Ability to learn new technologies and adapt to new procedures as needed.
· Valid driver’s license.
· Travelling to and from client sites in Chicagoland for service calls as needed.
Minimum qualifications
· General knowledge of computers, particularly current Microsoft operating systems.
· Experience with IT equipment deployment – preparation, imaging, delivery.
· CompTIA A+ certification.
· Familiarity with Microsoft application software-- Outlook, Teams, Word etc.
· Experience configuring and troubleshooting LAN hardware and software.
· Professional experience in a client-facing IT environment
Additional qualifications
· Other technical certifications (eg HPE, Microsoft, Network+).
· Experience using and troubleshooting MacOS and iOS devices.
· Experience with low-voltage cabling.
· Active Directory or InTune administration.
· Healthcare-specific IT applications (eg Epic).
· Configuration, imaging and asset-tag application of desktop and laptop computers.
· Inventory-control management of product prepared for delivery.
· Assisting with project-based moves or installations.
· Experience with IMACD (Installation, Move, Add, Change, Disposal) processes.
Compensation
· $17-19/hr.
· Paid time off
· Comprehensive benefits including Health, Dental, Vision, Life Insurance, and 401(k)
· Paid training and advancement opportunities
Equal Opportunity
Agilant Solutions, Inc is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. All employment is decided based on qualifications, merit, and business need.
Other facts
About Agilant Solutions Inc
We are a global provider of digital transformation and IT managed services. Our goal is to empower businesses to make optimal technology choices through our four business units.
At the core of our approach is the TOGa platform, our innovative Enterprise Resource Automation solution. Using advanced AI and automation, the TOGa platform helps businesses streamline operations and unlock long-term growth opportunities.
Our innovation is fostered by our diversity and inclusion practices. We believe attracting talent from all backgrounds is essential to our success.
Sustainability is a priority for us. We achieve this through a zero-landfill policy, promoting reuse and recycling, and by partnering with OEMs focused on eco-friendly goals.
We are trusted across the globe, proudly earning high-level partnerships from leading manufacturers like Hewlett Packard Enterprise, Dell Technologies, Lenovo, and HP Inc. Through our partnerships, we deliver solutions that bring better efficiency for our clients.
If you're passionate about digital transformation and want to be part of a team that's driving innovation, please visit our Life and Job pages to learn more.
What you'll do
- The Level 1 Technician is responsible for providing IT support and services to clients, including traveling to client sites for service calls. They must be available to work a minimum of 40 hours during normal business hours.
Ready to join Agilant Solutions Inc?
Take the next step in your career journey