The Opportunity
The Director of Regional Operations is responsible to support the leadership teams within and across diverse and complex Continuing Care communities. Ensuring that quality services are delivered across the full continuum of care to meet key strategic directions, operational plans, objectives, and key performance indicators (KPIs).

This position is hybrid, requiring both on-site presence and remote work, with occasional travel to various sites across West Ontario, including Aylmer, Elmira, London, Parkhill, Kingsville, Kitchener, and Hamilton.

About Us

At AgeCare, our mission is to empower residents to live their lives to the fullest by prioritizing their health and well-being. We are deeply committed to delivering exceptional care and service to everyone under our care. Our focus is on fostering friendships, ensuring security and peace of mind, and cultivating vibrant and fulfilling communities. We firmly believe that we are working in our residents' homes, and we dedicate ourselves to providing a comfortable and person-centered environment. Working in long-term care is more than just a job; it is a calling for many of us.

What You Will Do

• Act as a resource person to home Administrators to assist them in the interpretation of the Long-Term Care Act and Regulations, AgeCare’s standards, policies and programs as well as any other program/services affecting home operations.

• Visit the homes on a scheduled basis, or as directed, to evaluate operational effectiveness.

• Actively support a high level of Service Commitment in each home.

• Prepare written reports within established timelines and adjacent to the home visits. After discussion with the home Administrator and DOC outline the areas of opportunity, next steps and follow up dates. Identify areas of achievement and success, work with Vice President Resident Care Services to coordinate Consultant support as required.

• Coordinate and participate in special assignments and/or projects as may be required to support identified operational and care program changes.

• Regularly evaluate operational processes to determine if current programs and/ or policies are resulting in improved service delivery to the Home and to the residents and staff.

What You Will Need

• Undergraduate Degree in Business Management or a related discipline.

• Certificate / Diploma in Long-Term Care Management Program.

• 5 - 10 years of leadership experience in a health care environment and in a leadership management capacity directly supervising and/or managing employees.

• Experience within relevant role or equivalent of combined education/experience.

What We Offer

• Inspiring vision that centers around promoting and fostering a person-centered care philosophy.

• Competitive salary and benefits package.

• Diverse career experiences and opportunities for professional growth and development.

• Emphasis on work-life balance for a healthy and fulfilling professional life.

• Access to technology, tools, and resources to enhance your job performance and efficiency.

What Are You Waiting For?

Join us at AgeCare to celebrate the ageless spirit of people through service and innovation. If you're passionate about serving seniors with dignity, respect, and compassion, join our team and make a meaningful difference in the lives of residents and their families.

At AgeCare, we value diversity and inclusion and encourage all qualified individuals to apply. We thank all applicants for their interest; however, only those selected for an interview will be contacted.

Salary Range: $150,000 - $165,000

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If you’re motivated by the privilege of serving our seniors with dignity, respect and compassion, come join us!