Entity: Aga Khan University

The Aga Khan University is a private, international university committed to international standards of excellence in teaching, research and service. Its teaching hospital, the Aga Khan University Hospital has been accredited by the prestigious Joint Commission International for achieving the highest international healthcare standards.

Reporting to the Director, Software Development & Maintenance you will be responsible to Plan and manage multiple modules of a large software implementation project independently through all phases of system implementation life cycle. Work closely with users to help define business requirements, understand the software functionality and generate a detail fit-gap analysis report with design considerations to meet business requirements. Provide guidance and act as a leader to a number of Programmer Analysts in the enhancement and support of existing as well as new ERP modules / systems; carry out feasibility studies and cost/benefit analysis and to formulate proposals for system enhancement, and implementation plans and develop and maintain applications systems and project documentation.

Specifically, you will be responsible to;

• the scope of work for the position will include University wide i.e. AKU Global ERP operations and expansion, ERP support and implementation within the University and all its affiliates in any country
• create and maintain software applications and gain knowledge of the existing applications, both the technical and business aspects
• participate in all phases of application development, i.e. study, analysis, design, development, and implementation
• develop excellent understanding and application of Data Modelling and Data Analysis Techniques
• learn Software Development Tools in use e.g. PeopleTools and People Code
• efficiently produce and maintain requirements and application systems documentation
• participate in quality assurance and testing of products
• prepare self-development plan in coordination with the immediate supervisor
• undertake activities for continuous professional development in line with the plan and keep abreast of latest developments in the profession
• operate within practices and procedures for smooth functioning of all operational services as per quality standards
• liaison with others / Sections /Departments for delivery of the results
• work on special assignments given by the Supervisor/Manager.

• a formal and recognized degree in Computer Science or related disciplines such as Bachelors or Masters degree in Computer Science, MBA in MIS etc.
• candidate without formal recognized degrees possessing extensive experience in computer programming would also be eligible for this position
• Bachelors or Master’s Degree in Computer Science/Engineering
• at least 8 to 10 year’s relevant experience with 3 to 4 years in Supervisory / team lead role
• appropriate knowledge and understanding of software engineering, object-oriented analysis & design as well as high level of awareness pertaining to programming languages including VB6, VB.Net, ASP, object-oriented programming, N-tier application development and web-based applications
• excellent command over the programming languages
• excellent supervisory and leadership skills
• excellent inter-personal and communication skills
• ability to understand and effectively use data modelling and analysis techniques
• ability to grasp, analyse and document business requirements with some level of independence

• come up with well thought out solutions and prepare modification specifications independently
• ability to demonstrate new approaches and thinks before acting
• ability to break down concrete issues into parts and synthesizes succinctly along with collecting and analysing information from a variety of appropriate sources
• ability to identify client need and expectations and responds to requests efficiently and effectively while takes action beyond explicit request within established service standards. Able to meet client needs in a respectful, helpful and responsive manner and seek feedback to develop a clear understanding of client needs and outcomes
• ability to listen actively and objectively and present appropriate information in a clear and concise manner, both orally and in writing
• ability to make straight forward decisions based on pre-defined options using clear criteria/procedures
• ability to recognize and act on present issues as well as offer ideas to address current situations or issues. Able to work independently and complete assignments without constant supervision
• ability to complete tasks in accordance with plans and sets priorities for tasks in order of importance
• ability to set goals and works to meet established expectations and adapts working methods in order to achieve objectives
• ability to give support to co-workers and works collaboratively rather than competitively as well as share experiences, knowledge and best practices with team members

The Aga Khan University is committed to the principles of equal employment opportunity for all employees and to providing employees with a work environment which is free from discrimination and harassment. All employment decisions at AKU are based on business needs, job requirements and individual’s qualifications and experience, without regard to race, colour, caste or creed, national, social or ethnic origin, gender (except where gender is a bona fide occupational qualification). AKU does not discriminate among the job candidates on account of any of these characteristics.