About this role
Introduction to the Aga Khan University:
The Aga Khan University is a private, international university committed to international standards of excellence in teaching, research and service. Its teaching hospital, the Aga Khan University Hospital has been accredited by the prestigious Joint Commission International for achieving the highest international healthcare standards.
Job Role / Responsibilities:
Reporting to the Assistant Manager, PBSD we are looking for highly energetic and self-motivated individual with the ability to facilitate internal and external customers with regards to provide inpatient admission, billing and cashiering related support to patients and or attendants related to their hospitalization.
Specifically, you will be responsible to;
- admitting patients as per policy and procedure of Patient Admission office and ensure that all information relating to patient admission is recorded in a timely and professional manner
- record admission/discharge/transfer in the system according to the prescribed guidelines to ensure that all related information is appropriately recorded
- provide information to the customers regarding admission, billing, financial counseling, and complete discharge process as and when required
- collect payments from the patients after the close of main kiosk.
Eligibility Criteria / Requirements:
- Bachelors in any discipline
- minimum 3 years of customers handling and or front desk experience
- sound knowledge of medical terminologies will be an added advantage
- experience of handling cash will be preferred
- good communication skills, includes written and oral
- proficiency in computer usage
- willingness to work in shifts.
Other facts
About Aga Khan University
The Aga Khan University Hospital, Pakistan is a not-for-profit healthcare institute that offers all medical services under one roof. In addition to the quaternary care hospital in Karachi, AKUH has a network of four off-campus hospitals, 19 Medical Centres, 300+ Clinical Laboratories, and 35 Pharmacies in 130+ cities across Pakistan. It also offers Home Healthcare Services and home deliveries of medicines. The Hospital offers Zakat, Sadqah, and Welfare support for those patients who are eligible and are in financial need. In recognition of its high quality and patient safety, the AKUH is accredited by the Joint Commission International (JCI) as an Academic Medical Centre and its Clinical Laboratories are accredited by the College of American Pathologists (CAP) for fast and accurate testing.
What you'll do
- The Senior Assistant will facilitate inpatient admission, billing, and cashiering support for patients and their attendants. Responsibilities include admitting patients, recording admission/discharge/transfer information, providing customer information, and collecting payments.
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